Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
828 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
Contact Dealership
View Awards

2435 Billingsley Rd.

Columbus, OH

43235

Directions

By Type

Showing 828 reviews

February 12, 2025

Kino was on my test drive; however, his wife had their baby & Kino was out after that. Mike O’Brien handled everything else and was EXCELLENT!!! More

by loriwarren746
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kino Hendricks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Byers Mazda responded

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Kino was able to assist you on your test drive and that Mike O’Brien provided excellent service afterward. We truly appreciate your understanding and support, and we’re delighted that our team could make your experience a positive one. If there’s anything else we can help you with, please don’t hesitate to reach out!

February 12, 2025

Very friendly, very clean and efficient! It was a great first time leasers experience. Mike was super nice and accommodating, helped me to understand what I was looking at and pointed me in More

by Anthonymf01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great first leasing experience. Mike will be so happy to know that he made the process smooth and helped guide you to the right choice. Your recommendation means the world to us, and we’re grateful to have had the chance to assist you. If you need anything in the future, don’t hesitate to reach out! Safe travels and enjoy the ride!

February 07, 2025

Michael was extremely knowledgeable, helpful, and friendly when we were picking out a vehicle. We were able to easily test drive a few cars and make a decision in less than a week due to how seamless More

by Loren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that Michael was able to provide you with a seamless and enjoyable experience while choosing your vehicle. Making the car-buying process easy and stress-free is exactly what we aim for. We’re so glad we could help you find the perfect fit, and we truly appreciate your support. If there’s anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new car!

February 05, 2025

Had a great experience working the team at Byers Mazda. Fair negotiation and clear communication throughout the process. More

by mpfsports22
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team at Byers Mazda. Providing fair negotiations and clear communication is very important to us, and we're glad we could meet your expectations. If you need anything in the future, don't hesitate to reach out. Enjoy your new vehicle!

February 05, 2025

They were very professional and we were able to get the deal done quickly and at a fair price. More

by jvags1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Wonders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Byers Mazda responded

Thank you so much for your kind words. We’re thrilled to hear that you found our team professional and efficient. It was a pleasure working with you to get the deal done quickly and at a fair price. Your satisfaction means the world to us, and we truly appreciate your support!

February 04, 2025

I am very disappointed with my experience with this dealership. i bought a new car and owned it for only a week before it started to have issues. I brought my car in expecting it to only take a day to More

by Lexie
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Schwaeber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kino Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Byers Mazda responded

Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you’ve encountered and the frustration this situation has caused. This is certainly not the level of service we aim to provide, and we deeply regret that your new car is experiencing problems. We understand how inconvenient it must have been to go without your vehicle for such an extended period, and we recognize the importance of timely communication. Your feedback is incredibly valuable, and we will use it to address how we handle updates and ensure we improve our processes. Please know that resolving this issue is our top priority. We are committed to getting your car fixed as soon as possible and will do everything we can to expedite the process. If there’s anything we can do to assist you further, please don’t hesitate to reach out to us directly. Thank you for your patience and understanding as we work to make this right.

January 23, 2025

Very professional , job well done,all together I was very happy with the work.thank you More

by NZADEH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Byers Mazda responded

Thank you so much for your kind words and positive feedback. We're delighted to hear that you were very happy with the work we provided. Your satisfaction means the world to us, and we truly appreciate you taking the time to share your experience. If there's anything else we can do for you, please don't hesitate to reach out. Thank you again!

January 22, 2025

Kino was helpful, friendly, and made the end of a long day enjoyable. I would definitely recommend shopping here! More

by Julie
Recommend Dealer
Yes
Employees Worked With
Kino Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that Kino made your day more enjoyable and provided such a friendly and helpful experience. We truly appreciate your recommendation and can’t wait to welcome you back again soon!

January 18, 2025

Very professional and courteous. Was also very responsive and I’m always happy dealing with him when I bring my car in. More

by k_vanvalkenburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 17, 2025

Stevie was super helpful , Friendly and got the job done fast , And kept me informed ! More

by samantha Jewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie Service department
Report | Print
1
2
3
4
...
83