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Byers Mazda

Columbus, OH

4.8
782 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 782 reviews

July 21, 2023

They were very helpful and explained everything that needed to be done. Jim was great and made the car rental process super easy. More

by RACHELCYOUSSEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McClarren
July 18, 2023

Easy to work with and stayed on top of updates throughout the process. Will use in the future, More

by jim.dygert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

July 18, 2023

This was my first car buying experience and everyone here was very friendly and helpful. They made the process so smooth and easy and explained the process to me very nicely. I appreciate how smooth this pro More

by Emily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to purchase your new vehicle! We appreciate your business and are thankful for your review.

July 16, 2023

Excellent service. Mazda has different way of showing customer their car service by sending video showing everything and I think that’s a great idea to let customer kno More

by darinne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McClarren
Jul 20, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

July 15, 2023

Really happy with everyone at the dealership. I took my car to Germain and felt they were looking to sell me a new car with the amount of work they'd advised when I came in for just brakes and oi More

by DavidHint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McClarren
Jul 20, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

July 13, 2023

Really good service. Thorough inspections. Good Service Advisors. Clean Shop. Easy location to drive to. More

by Mazda6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

July 13, 2023

The facility is clean, the staff is friendly and helpful, and the service is fast. I appreciate that my car was serviced right the first time. More

by Comet_horn06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McClarren
Jul 20, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to service your vehicle! We appreciate your business and are thankful for your review.

July 08, 2023

Excellent customer service by the sales department. They stayed late for me so that I could drive home in my new car! More

by dfeathome
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
Jul 20, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to purchase your new vehicle! We appreciate your business and are thankful for your review.

July 04, 2023

Short and sweet. Exactly what was expected for a first time, routine stop. T'was great More

by tfife12
Recommend Dealer
Yes
Jul 05, 2023 -

Byers Mazda responded

Hi, thank you for choosing Byers Mazda to help with your vehicle needs! We appreciate your business and are thankful for your review.

June 30, 2023

I had the q 5,000 mile servicing. done. I was greater very pleasantly at the service desk and only had a wait one hour. The waiting area was spotless and all went well. Oh and I loved More

by Mmbeebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Byers Mazda responded

Thank you for taking the time to provide us with your feedback. We're delighted to hear that you had a pleasant experience at Byers Mazda and enjoyed the music while you waited for your service! Your satisfaction is most important to us and we take pride in striving towards excellence in customer service. We look forward to seeing you on your next visit.

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