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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
782 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 782 reviews

September 15, 2023

The service staff are all so friendly and knowledgeable! I feel confident that my vehicle is getting the service it needs. Excellent customer service. More

by t Splawnyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McClarren
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Sep 18, 2023 -

Byers Mazda responded

Thank you for taking the time to review your experience with our service staff at Byers Mazda! We are so happy to hear that you feel confident leaving your vehicle in their capable hands. Our team strives to provide excellent customer service and we're thrilled that it made a lasting impression on you. We look forward to assisting you with all of your vehicle needs in the future!

September 14, 2023

Our salesperson was Jacob Carver, very knowledgeable of the Mazda brand and he was not a high pressure salesperson. He let me know what was in stock and the rest is history. I would recommend Byers Mazda t More

by KTAP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renner, Jeff, Jacob Carver
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Sep 15, 2023 -

Byers Mazda responded

Thank you for taking the time to leave us a review, we really appreciate it. We're delighted to hear that your experience with our salesperson Jacob Carver was a positive one and that he was knowledgeable about the Mazda brand. His ability to not be high pressure in the sales process is something our company takes great pride in cultivating and we're pleased to see it being utilized! We hope you'll continue to recommend us to anyone considering on buying a Mazda and we look forward to welcoming you back again soon.

September 12, 2023

Friendly atmosphere, upon check-in I was told service would take about 1.5 hrs, but I was out in less than an hour. Dealership is clean & have a comfortable waiting area. More

by OhioBob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bechtel, Jim McClarren
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Sep 13, 2023 -

Byers Mazda responded

Thank you for taking the time to review Byers Mazda and leaving us such an incredible rating! We are delighted that you had such a positive experience with us. It is our priority to ensure that every guest who visits Byers Mazda benefits from the highest level of service, and we're glad to hear that your service completed faster than expected. Our clean dealership facilities also make it easier to wait while your car is serviced here at Byers Mazda. We’re grateful for your kind words and hope to see you again soon!

September 11, 2023

Great service and very professional. Easy to schedule an appointment and followup communications were very helpful More

by bajusten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McClarren
Report | Print
Sep 13, 2023 -

Byers Mazda responded

Thank you so much for your review! We take pride in our customer service and are thrilled to know that it has positively impacted your experience at Byers Mazda. We strive to make it easy to schedule and appointment with us - from answering questions promptly to keeping our customers informed on their car’s progress. We truly appreciate your feedback and we’re honored that you chose Byers Volvo for your car needs. Thank you for your support!

September 10, 2023

The dealership was quick to help us find the right car for the best price. Appreciate their service! More

by Noor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
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Sep 13, 2023 -

Byers Mazda responded

Thank you so much for taking the time to review us, including giving us a perfect 5 stars! We are so grateful that you found the car perfectly suited to your needs at an affordable price. Our staff take great pride in their ability to match customers up with just the right vehicle for their budget and lifestyle. We look forward to welcoming you back again in future when your automotive needs evolve or change, hopefully we can be of service once more. Thank you again for choosing Byers Mazda!

September 08, 2023

Gentlemen was communicative and friendly. There does seem like a lack of trash cans though, which is weird. More

by Notpublic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bechtel, Jim McClarren
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Sep 10, 2023 -

Byers Mazda responded

Thank you for your kind words about our team and your positive review! We appreciate your business and strive to provide excellent customer service in all areas of our dealership. We apologize that you noticed the lack of trash cans while visiting us and we'll be sure to add more around the dealership to ensure that it's an even more pleasant experience. Thanks again for taking the time to share your feedback with us. We hope to see you again soon!

September 03, 2023

This was by far the smoothest and most low-pressure buying experience I've had with a new car purchase. I would definitely recommend the dealership and salesman Michael O'Brien. More

by boweryboy123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Byers Mazda responded

Thank you for taking the time to share your experience with Byers Mazda, we really appreciate it! We are delighted to hear that your purchase experience with Byers Mazda and our salesman, Michael O'Brien, was positive. We strive to provide exceptional customer service and it's great to know this was achieved in your case. We look forward to seeing you again soon – please don't hesitate to reach out if there is anything else we can do for you! Thank you again for your kind words and recommendation.

September 01, 2023

Byers Mazda has good reviews, so I decided to buy a car there. The salesman Jacob Carver was extremely helpful, not at all high pressure. Overall, a very good car-buying experience. More

by pthacker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Carver
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Sep 06, 2023 -

Byers Mazda responded

Thank you so much for your glowing review of Byers Mazda, and for choosing our dealership for your car-buying experience! We’re delighted that you had a good time while working with Jacob Carver, and we can’t thank you enough for your kind words about him. It’s encouraging to have satisfied customers that feel supported by our sales team members, as the customer experience is a priority here at Byers Mazda. Thank you again, we hope you enjoy your new vehicle and continue to choose us in the future!

August 29, 2023

Every time my vehicle needs to be serviced the team over at Byers Mazda are always helpful. Jim is fantastic at making the process as easy as possible. More

by pepboi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McClarren
Report | Print
Aug 30, 2023 -

Byers Mazda responded

Thank you for your positive feedback, we are so delighted to hear that Jim was helpful in making the service process easy for you. We take great pride in being able to provide a quality experience and team that can answer questions and help our customers walk away with peace of mind. Our entire team strives to ensure every customer has a positive auto service experience when they visit us. We truly appreciate your business and look forward to seeing you again soon!

August 28, 2023

John my salesman was very kind and very helpful in the delivery of my vehicle. More

by csjones6617
Recommend Dealer
Yes
Employees Worked With
John Bechtel
Report | Print
Aug 29, 2023 -

Byers Mazda responded

Thank you for your kind words regarding your recent vehicle purchase experience with Byers Mazda. We are delighted that John was able to make the process stress free and enjoyable! We genuinely appreciate customers who take the time to review their experiences with us, and we are glad to know that you had such a positive one. We hope that John was able to meet all of your expectations during the buying process. We strive to provide exceptional customer service and top notch vehicles, so it makes us thrilled when we get such glowing reviews like yours. Thank you again for being a valued customer and we look forward to doing business with you in the future.

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