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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
815 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 815 reviews

December 29, 2023

The people at Byers Mazda were great to work with when purchasing my new Miata. Michael O’Brien was really helpful with the ordering process and extremely communicative throughout the process. Would highl More

by gaj711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda for your recent car purchase! We are thrilled to hear that Michael O’Brien provided you with exceptional customer service and made the ordering process smooth. We pride ourselves on communication and we're happy to see it paid off with a satisfied customer. Enjoy your new Miata and thank you for the recommendation!

December 21, 2023

Very good experience . Michael O’Brien in sales is very knowledgeable with the Mazda brand & Michael’s customer service is top notch! More

by jgk200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Byers Mazda responded

Thank you for your glowing review of Byers Mazda! We are thrilled to hear that Michael O’Brien provided top-notch customer service and showcased his extensive knowledge of the Mazda brand. We will make sure to pass along your compliments to Michael and our sales team. We appreciate your business and hope to see you again soon at Byers Mazda!

December 21, 2023

Professional, efficient, prompt, perfect Will come back, reccomend Keep up the great work Thank you! More

by jreuther0
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
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Dec 22, 2023 -

Byers Mazda responded

Thank you for taking the time to leave a review of your experience with Byers Mazda! We're thrilled to hear that our team provided professional, efficient, and prompt service during your visit. It's wonderful to know that we exceeded your expectations and we appreciate your loyalty and recommendation. Thank you for choosing Byers Mazda, we look forward to serving you again in the future!

December 21, 2023

I stated my car had some issues when making turns and the problem was solved. More

by wps132230
Recommend Dealer
Yes
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Dec 22, 2023 -

Byers Mazda responded

We're happy to hear that we were able to resolve the issue with your car, and we appreciate you choosing Byers Mazda for your vehicle needs. Our team prides themselves on providing exceptional service and it's great to know we could make a positive impact on your experience. Thank you for taking the time to share your feedback, it means a lot to us. We look forward to continuing to serve you in the future.

December 21, 2023

I have been coming the Byers Mazda/ Subaru for 12+ years. I have bought three vehicles: 1 Subaru and 2 Mazdas from Byers. I have also used Byers for my service needs. I have had nothing but excellent service More

by DELundberg727
Recommend Dealer
Yes
Employees Worked With
John Bechtel, John Bechtel
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Dec 22, 2023 -

Byers Mazda responded

Thank you for your loyalty to Byers Mazda, it means everything to us that we have served you well over the years. Your positive review is a testament of our commitment to providing excellent service. We appreciate your trust in us and look forward to serving you for many more years to come.

December 20, 2023

I am guessing since my car is brand new that the service indicated was preparing it for delivery to me. I found it in perfect condition and will definitely use Byers Mazda when it is time for service. More

by jjkus
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Byers Mazda responded

Thank you for the wonderful 5-star review! We're so pleased that you were delighted with the condition of your new car upon delivery and we look forward to seeing you again for your future service needs. Our team is committed to delivering exceptional customer service and we continually strive to exceed expectations like yours. We value your feedback and support, and thank you for choosing Byers Mazda!

December 19, 2023

No It was a polite job. It was a polite job. Please also do the next maintenance. More

by ykuribayashi
Recommend Dealer
Yes
Employees Worked With
Ken King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
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Dec 20, 2023 -

Byers Mazda responded

Thank you for choosing Byers Mazda for your service needs. We are so glad to hear you had a pleasant experience! Our team strives to provide the top-notch customer service and quality that you deserve! If any other services or support is needed, please let us know so we can continue to provide the best experience possible. Thank you again and we look forward to seeing you again soon.

December 18, 2023

Easy to deal with, John made the process of buying a new car simple and hassle free. More

by chtonn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel, Jacob Carver
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Dec 18, 2023 -

Byers Mazda responded

Thank you for your five-star review and great comments about Byers Mazda! We are so pleased to hear that John helped make the process easy and hassle free. We strive for exceptional customer service, and we are delighted to hear that we delivered. We appreciate your kind words, and thank you for taking time to offer feedback on your Byers Mazda experience. We look forward to seeing you again soon in our showroom!

December 18, 2023

John was awesome. He helped us with everything, was able to answer questions, and made us customers for life! More

by katerudy2
Recommend Dealer
Yes
Employees Worked With
John Bechtel, John Bechtel
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Dec 19, 2023 -

Byers Mazda responded

Thank you for taking the time to leave such a positive review of Byers Mazda! We are delighted to know that John was able to provide outstanding service and that he helped make your experience here lasting and memorable! From our entire staff, we want to thank you for your loyalty and support, your patronage means the world to us. We look forward to providing excellent service on all your future visits!

December 18, 2023

Would have liked a better explanation of yellow flag warnings after service appointment. Since you have moved to new building it doesn't seem as personable. Miss the car wash! More

by Linda.cowgill60
Recommend Dealer
Yes
Employees Worked With
I don't know. A young lady
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Dec 19, 2023 -

Byers Mazda responded

Thank you for taking the time to review Byers Mazda, and for your feedback. We strive to provide excellent service and a personalized experience for every customer, no matter what they're visiting us for. I'm sorry to hear that we've missed the mark on that this time around. We apologize about the car wash not being included after servicing appointments from the new building – we understand how beneficial it is for customers to have a clean car before leaving after an appointment –and hope that our other services will make up for it! Thank you again for sharing your impressions with us

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