Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
815 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
Contact Dealership
View Awards

2435 Billingsley Rd.

Columbus, OH

43235

Directions

By Type

Showing 815 reviews

January 13, 2024

Very helpful and courteous, offered me beverages and snacks and walked me to the waiting area and she also gave me updates on my cars progress and apologized for any inconvenience for waiting due to ful More

by RONTHOMAN
Recommend Dealer
Yes
Report | Print
Jan 15, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda, we appreciate your business! Our team strives to provide excellent customer service and we are happy to hear that you had a delightful experience. We understand that waiting can be an inconvenience and our staff is dedicated to making it as comfortable as possible for our customers. Providing snacks and beverages is just one of the ways we aim to make your wait more enjoyable. Thank you for taking the time to leave such a kind review and we hope to see you again soon!

January 13, 2024

Always a high level of communication, trustworthy, value for my dollar Byers is Number One More

by jreuther0
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
Report | Print
Jan 15, 2024 -

Byers Mazda responded

Thank you so much for taking the time to leave a review, we really appreciate it! We strive to provide our customers with excellent communication and service and it is always wonderful to hear when we have succeeded. Your trust in us means the world and we are grateful for your loyalty. Thank you again for choosing Byers Mazda, and we look forward to taking care of all your automotive needs in the future!

January 12, 2024

I had a very good experience purchasing my Mazda from Byers Mazda. My sales specialist Michael O’Brien was easy to communicate with and flexible with my busy schedule. Byers also gave me a much more fair More

by MazdaMan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda and for taking the time to share your experience with us! We're glad to hear that Michael made the purchasing process smooth and convenient for you. Our team at Byers always strives to provide a fair and hassle-free experience for our customers, so we're happy to hear that this made an impact on your car buying journey. Thank you again for your kind words and recommendation, and we look forward to serving you again in the future!

January 12, 2024

Nobody came up to the car when I drove in. I had to find where I needed to go. After that, everyone I talked to was knowledgeable and friendly. The work was done in a short time. More

by rcorcuera
Recommend Dealer
Yes
Report | Print
Jan 15, 2024 -

Byers Mazda responded

Thank you for taking the time to share your recent visit to Byers Mazda with us. While I'm glad to hear that our team was able to assist you and provide timely service, I apologize that your initial experience did not meet your expectations. We value all feedback and will be sure to address this with our team in order to improve upon it in the future. We appreciate your business and hope to see you again soon at Byers Mazda.

January 12, 2024

Very comfortable. Nice atmosphere. Nice coffee machine. Friendly people. Very knowledgeable and ready to help. More

by Guyrispinto
Recommend Dealer
Yes
Report | Print
Jan 15, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda for your recent automotive needs. We are glad to hear that our dealership provided a comfortable atmosphere and that our staff was friendly and knowledgeable. We also appreciate your compliments on our coffee machine! It's always a pleasure to assist customers like you and we look forward to welcoming you back in the future. Thank you again for your review!

January 12, 2024

Everyone was nice and knowledgeable. Very accommodating when we switched cars last minute. Had my first set is appointment and it went great More

by jay.freese
Recommend Dealer
Yes
Employees Worked With
John Bechtel
Report | Print
Jan 15, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda and for taking the time to share your positive experience. We're thrilled to hear that our team was able to accommodate your switch last minute and that your first service appointment went smoothly. Our goal is to provide exceptional customer service, so we appreciate your feedback and hope to see you again in the future. Have a great day!

January 12, 2024

I came in for a wheel alignment. Stevie greeted me, gave me an estimate for how long it would take, then directed me to the waiting area. The alignment was done quicker than expected More

by CAITLIN.E.CAMERON
Recommend Dealer
Yes
Employees Worked With
Stevie Ballinger
Report | Print
Jan 15, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda, we are grateful for your business! We love hearing from our customers and we appreciate your kind words. We are happy to hear that Stevie provided friendly and efficient service during your wheel alignment and made sure all the details were clearly communicated. We strive to make the service experience as pleasant as possible and we are glad you had a positive visit. Thank you again for your review, we look forward to seeing you for your next service appointment!

January 12, 2024

Stress free, John listened to me instead of pushing an agenda. I appreciated being treated like a real person and am so happy with my purchase and a very pleasant experience More

by hllongbrook
Recommend Dealer
Yes
Employees Worked With
John Bechtel, John Bechtel
Report | Print
Jan 15, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda and for taking the time to share your feedback! We are thrilled to hear that John provided a stress-free experience for you and treated you with respect and care. Our team always strives to make sure our customers feel valued and we're glad to see that reflected in your review. Congratulations on your new purchase, we hope it brings you many years of happiness! Thank you again for choosing Byers Mazda.

January 12, 2024

Easy, friendly and quick. Everyone I worked with was very professional, informative and friendly. The administrative side was explained well and handled quickly. More

by hutch_13
Recommend Dealer
Yes
Employees Worked With
John Bechtel, John Bechtel
Report | Print
Jan 15, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda and taking the time to leave such a positive review! We sincerely appreciate your kind words about our team. Providing professional, informative, and friendly service is our top priority, so we're glad to hear that you had a great experience with us. If there's anything else we can do to assist you, please don't hesitate to reach out. We look forward to seeing you again in the future!

January 12, 2024

Had an appt. Still took over an hour and 1/2 for an oil change I purchased my new car there did not feel like a valued customer Would nor go back More

by decimus_romper
Recommend Dealer
No
Report | Print
Jan 16, 2024 -

Byers Mazda responded

Thank you for taking the time to leave a review about your recent experience at Byers Mazda. We apologize for any inconvenience you may have experienced during your oil change appointment. We strive to provide efficient and timely service, and we regret that this was not reflected during your visit. As a valuable customer, we want to assure you that we value your loyalty and are committed to providing top-notch service for all of our customers. We appreciate your feedback and will use it as an opportunity to improve our processes and ensure that future visits are more convenient. We hope you will consider giving us another chance in the future. Thank you again for choosing Byers Mazda.

1
...
21
22
23
...
82