Back

Byers Mazda

Columbus, OH

4.8
781 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
Contact Dealership

2435 Billingsley Rd.

Columbus, OH

43235

Directions

By Type

Showing 781 reviews

January 08, 2024

John Bechtel was incredible to work with; he was very knowledgeable and made great recommendations and had practical solutions for helping find our new family vehicle. The entire process was seamless and More

by laurenegarver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel, Amanda Trout
Jan 08, 2024 -

Byers Mazda responded

Thank you for leaving a review about your experience at Byers Mazda. We're glad to hear that John was able to provide you with the information you needed and that you found him to be friendly and knowledgeable. Our team takes pride in providing excellent customer service and we appreciate your feedback. Thank you for choosing Byers Mazda, we hope to see you again soon!

January 08, 2024

John responded with the information I had requested. Always very friendly and lots of information. More

by heacockcarolyn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel
Jan 08, 2024 -

Byers Mazda responded

Thank you for leaving a review about your experience at Byers Mazda. We're glad to hear that John was able to provide you with the information you needed and that you found him to be friendly and knowledgeable. Our team takes pride in providing excellent customer service and we appreciate your feedback. Thank you for choosing Byers Mazda, we hope to see you again soon!

January 05, 2024

I have hesitated to write a review, but your automated system has hounded me about a review, so I finally gave in to your automated system to just shut the system up. I have no complaints about the servi More

by laseltine
Recommend Dealer
No
Employees Worked With
I only had contact with one person. I think her name was Morgan?
Jan 09, 2024 -

Byers Mazda responded

We apologize for the inconvenience our automated system may have caused you, but we appreciate you taking the time to leave a review. We value your feedback and will take it into consideration as we continuously strive to improve our services and communication with our customers. Thank you for choosing Byers Mazda - we hope to continue serving you in the future.

December 31, 2023

Knowledgeable & courteous staff! ! No hard pressure sales. Helpful in answering all questions and gave us time to process our options Highly recommend this dealership.. More

by drglennmac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stevie
Jan 02, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda, we appreciate your kind words about our staff and service. We strive to provide a comfortable and informative car-buying experience for all of our customers. We are glad you felt no pressure during your visit and had all of your questions answered. We look forward to working with you again in the future and thank you for recommending us!

December 30, 2023

The service department is great. Always explain what is needed and it something needs immediate attention or can wait. Highly recommend them for purchasing a vehicle and coming back More

by rccsmith3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Byers Mazda responded

Thank you for the glowing review of our service department! We are thrilled to hear that we have made a positive impact on your car buying experience, and that you continue to trust us for all of your vehicle maintenance needs. Our team is dedicated to providing top-notch customer service and we appreciate you taking the time to recognize their efforts. We look forward to seeing you again at Byers Mazda!

December 30, 2023

Exceptional Buying Experience at Byers Mazda with Ray Snapp On 12/28/2023 I purchased a 2024 Mazda CX-Premium from Byers Mazda and I must say that the entire experience exceeded my expectations. From More

by terrybeekman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
Jan 03, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda, Terry! We're delighted to hear that your experience exceeded expectations and that our team was able to make your car-buying process seamless and enjoyable. Ray is a valued member of our team and we will be sure to pass along your kind words regarding his expertise, enthusiasm, patience, and commitment to customer satisfaction. Ensuring our customers find the right vehicle for their lifestyle is always our top priority. Thank you for taking the time to share your positive experience with us. We truly appreciate your patronage and hope you enjoy many great adventures with your 2024 Mazda CX-Premium!

December 29, 2023

The people at Byers Mazda were great to work with when purchasing my new Miata. Michael O’Brien was really helpful with the ordering process and extremely communicative throughout the process. Would highl More

by gaj711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda for your recent car purchase! We are thrilled to hear that Michael O’Brien provided you with exceptional customer service and made the ordering process smooth. We pride ourselves on communication and we're happy to see it paid off with a satisfied customer. Enjoy your new Miata and thank you for the recommendation!

December 21, 2023

I stated my car had some issues when making turns and the problem was solved. More

by wps132230
Recommend Dealer
Yes
Dec 22, 2023 -

Byers Mazda responded

We're happy to hear that we were able to resolve the issue with your car, and we appreciate you choosing Byers Mazda for your vehicle needs. Our team prides themselves on providing exceptional service and it's great to know we could make a positive impact on your experience. Thank you for taking the time to share your feedback, it means a lot to us. We look forward to continuing to serve you in the future.

December 21, 2023

I have been coming the Byers Mazda/ Subaru for 12+ years. I have bought three vehicles: 1 Subaru and 2 Mazdas from Byers. I have also used Byers for my service needs. I have had nothing but excellent service More

by DELundberg727
Recommend Dealer
Yes
Employees Worked With
John Bechtel, John Bechtel
Dec 22, 2023 -

Byers Mazda responded

Thank you for your loyalty to Byers Mazda, it means everything to us that we have served you well over the years. Your positive review is a testament of our commitment to providing excellent service. We appreciate your trust in us and look forward to serving you for many more years to come.

December 21, 2023

Very good experience . Michael O’Brien in sales is very knowledgeable with the Mazda brand & Michael’s customer service is top notch! More

by jgk200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Byers Mazda responded

Thank you for your glowing review of Byers Mazda! We are thrilled to hear that Michael O’Brien provided top-notch customer service and showcased his extensive knowledge of the Mazda brand. We will make sure to pass along your compliments to Michael and our sales team. We appreciate your business and hope to see you again soon at Byers Mazda!

...
20
...