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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
885 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 885 reviews

September 04, 2025

Michael O'Brien has good communication skills and is very approachable. We found him to be knowledgeable and easy to work with. Byers Mazda provided a hospitable setting for purchasing a car. More

by prof
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2025 -

Byers Mazda responded

We're thrilled to hear that Michael and our team provided you with such a positive car-buying experience. Thank you for choosing Byers Mazda and for sharing your feedback! Safe travels!

September 02, 2025

Friendly, fast, efficient. Thorough. Helpful video review. For a survey to require a minimum number of words seems like poor methodology More

by hughclark0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Byers Mazda responded

Thank you for sharing your feedback with us, Hugh! We hope to see you again next time here at Byers Mazda!

August 29, 2025

Fast, convenient It was very organized, fast, time limited and they provided me good place for waiting with good service. More

by Dinaismail614
Recommend Dealer
Yes
Employees Worked With
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stevie Ballinger
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Aug 29, 2025 -

Byers Mazda responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our service was fast, convenient, and well-organized for you. It's wonderful to know that our waiting area and service met your expectations. Your feedback truly means a lot to our team and motivates us to continue providing excellent service. We look forward to serving you again soon!

August 27, 2025

Did what I asked, recommended some other needs, did only what I requested , no complaints More

by pignose7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Byers Mazda responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that we delivered exactly what you requested and that you were happy with our recommendations. Your satisfaction means everything to us, and we truly appreciate your trust in our services. We look forward to helping you again in the future whenever you need us.

August 23, 2025

It was ok. Oil change and tire rotation took an hour and 20 minutes. Too long. More

by dnjbus
Recommend Dealer
Yes
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Aug 25, 2025 -

Byers Mazda responded

Thank you for your feedback. We appreciate you choosing us for your oil change and tire rotation. We understand that your time is valuable, and we apologize that your service took longer than expected. We're always working to improve our efficiency and hope to provide a quicker experience on your next visit.

August 16, 2025

Friendly, Concerned about your needs, Quick to complete the work, Excellent Customer Service Waiting Rea More

by Moody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Byers Mazda responded

Thank you for your kind words! We’re so glad to hear you found our service friendly, attentive, and efficient. Your satisfaction is our priority, and we look forward to assisting you again in the future.

August 10, 2025

Personable, professional sales person. Cash buyer. Respected that I knew what wanted. No upselling. Mirrored my fast buy with outside inspection. David supported/respected teenage son (17) More

by Marjy Collins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None pictured. David Moorhead salesperson.
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Aug 12, 2025 -

Byers Mazda responded

Marjy, thank you for choosing Byers Mazda and for sharing your experience working with David and our team! We hope to work with you again in the future! Safe travels!

August 07, 2025

The Byers Mazda service team are transparent with the work that needs to be done, the time it will take to complete, and the cost, and they’ve consistently hit all three. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Ballinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2025 -

Byers Mazda responded

Thank you so much for your kind words about our service team! We’re thrilled to hear you’ve appreciated our transparency and consistency with time, cost, and communication. Your trust means the world to us, and we’re grateful for the opportunity to assist you. We look forward to serving you again soon!

August 03, 2025

Had a fantastic experience at Byers Mazda. The staff was friendly, knowledgeable, and made the whole process smooth and stress-free. They were upfront, honest, and genuinely cared about helpin More

by wy818711
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Addis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Byers Mazda responded

Thank you so much for sharing your experience with us! We're thrilled to hear our staff made the process smooth and stress-free while helping you find the perfect vehicle. Your kind words mean the world to us, and we truly appreciate your recommendation. Wishing you many happy miles ahead!

July 30, 2025

Ray was very responsive and helpful from the beginning. He answered all the questions and quickly and worked hard to get us the best deal. The whole team at Byers Mazda was super friendly and knowledgeable More

by sstice207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

Byers Mazda responded

Feedback like this is great to see! We’re so glad that you enjoyed working with Ray and the rest of our team. Thank you for choosing Byers Mazda and for sharing your support!

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