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Byers Mazda

Columbus, OH

4.8
828 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 828 reviews

March 06, 2025

Everyone was very patient and listened. Mike knew his products and matched the correct vehicle to meet our needs as well as our wants. The team was friendly and worked well together to crea More

by Loren
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Renner in finance Mgr.
Mar 27, 2025 -

Byers Mazda responded

Loren, we're delighted to hear that Mike and the Byers Mazda team provided such a positive experience for you. Thank you for sharing your feedback! Enjoy your new vehicle!

March 04, 2025

Brandon was very helpful and friendly. Kept me advised with the video and phone call More

by HOLY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 05, 2025 -

Byers Mazda responded

Thank you for your kind words! We're so glad to hear that Brandon provided friendly and helpful service while keeping you updated through video and phone calls. Your feedback means a lot to us, and we'll be sure to share it with Brandon. If there's anything else we can assist you with, don't hesitate to reach out!

February 26, 2025

Ray was so great to work with! I am a first time car buyer and he was able to answer all of my questions. I'm so happy with my new car! More

by rachelweyer94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

The inspection of my vehicle was very thorough, and I appreciate the video explaining all the problems. The repairs were completed early and my CX-5 drives as if were brand new. Thanks Ken and the crew w More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Byers Mazda responded

Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that our thorough inspection and detailed video explanation made a difference for you. It’s wonderful to know your CX-5 feels like brand new again. Ken and the entire team truly appreciate your gratitude—it means a lot to us. If you need anything in the future, don’t hesitate to reach out. Safe travels!

February 22, 2025

Both the salesperson and financial expert were great to deal with. The salesperson listened carefully to everything I had to say, and took everything into consideration in his recommendations. Both were re More

by MazdaGrl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that both our salesperson and financial expert provided you with a respectful and attentive experience. Listening to our customers and understanding their needs is incredibly important to us, and it’s wonderful to know we were able to find a solution that worked for you. We truly appreciate your feedback and your trust in us!

February 21, 2025

My experience at Byers Mazda was exceptional. When i walked through door, I was immediately met by Salesperson Mike O'Brien. Mike took time to explain the difference between models that were avai More

by mp15502
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Byers Mazda responded

Thank you so much for sharing your wonderful experience with us! We're delighted to hear that Mike O'Brien and our team were able to make your car-buying process smooth and enjoyable. It's always our goal to provide helpful, pressure-free assistance, and it's great to know we hit the mark for you and your wife. We'll be sure to share your kind words with Mike and the rest of the team. Thank you for choosing Byers Mazda, and we hope you enjoy your new car! If you need anything in the future, don't hesitate to reach out.

February 16, 2025

Ray and the whole staff at Byers Mazda were great to work with, highly recommend! More

by PG23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Byers Mazda responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear that Ray and the team provided you with a great experience. Your support means a lot to us, and we look forward to assisting you again in the future!

February 16, 2025

This was my most pleasant car buying experience in all my years. Thank you for the friendly and knowledgeable service! More

by kwjnb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Wiswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that this was your most pleasant car buying experience. Providing friendly and knowledgeable service is something we take great pride in, and it means a lot to know we made your visit enjoyable. If there’s anything else we can assist you with, don’t hesitate to reach out! Wishing you many happy miles ahead!

February 15, 2025

Ken King makes me feel his customers are his primary focus! He and his staff were very helpful! More

by KWEINRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear that Ken and the team made you feel valued and provided helpful service. Our customers are always our top priority, and your feedback means the world to us. We look forward to serving you again in the future!

February 12, 2025

Everyone is friendly, professional, thorough and respectful of my time. I particularly like the video narrative of my car going through inspection and being in contact via text with the technician. More

by dswanner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Byers Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. Our team works hard to ensure every visit is professional, thorough, and respectful of your time. We’re especially glad you appreciated the video narrative and communication via text with our technician. It's wonderful knowing these features enhance your experience. We look forward to serving you again in the future!

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