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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
815 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 815 reviews

February 25, 2024

Very good, professional, knowledgeable and fair Nice showroom. John Bechtel did an excellent job. Very thorough and informative. More

by territeaford
Recommend Dealer
Yes
Employees Worked With
John Bechtel, John Bechtel
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Feb 26, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda, we truly appreciate your kind words and 5-star review! It's wonderful to hear that John Bechtel provided excellent service during your visit and helped make your experience informative and informative. We are delighted to know that our showroom met your expectations as well. We value your business and look forward to seeing you at Byers Mazda again in the future. Thank you for taking the time to leave a review and for being a valued customer. Safe travels!

February 23, 2024

I had a screw in my tire I got from Byers. Not fixable. Ken got me a new tire with my road hazard. Done in 60 mins. We had to go to Cincinnati and made it in time. More

by jscar61292
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
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Feb 26, 2024 -

Byers Mazda responded

Thank you for the amazing review, we are thrilled to know we were able to quickly get your tire fixed and get you back on the road in time for your trip. Ken is an asset to our team and I'm glad he could provide such outstanding service. Please let us know if there is anything else we can do to make your experience with Byers Mazda even better. Safe travels!

February 23, 2024

I’ve had my leased CX-5 for nearly three years. I’ve been very pleased with all my experiences with Byers Mazda—everyone one I’ve dealt with there has been very pleasant and very helpful. More

by mcdonald.6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel
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Feb 26, 2024 -

Byers Mazda responded

Thank you for sharing your experience with us, we are delighted to hear that you are happy with your leased CX-5 and the service provided by our team at Byers Mazda. We pride ourselves on exceptional customer service and we are thrilled to know we have met your expectations. We appreciate your loyalty as a customer and look forward to continuing to provide you with great experiences in the future. Thank you again for choosing Byers Mazda.

February 22, 2024

Everyone was very nice. John, my salesperson was excellent! I came back the next day after the sale. John was off but everyone there were great. Thanks! More

by palumbo_rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone was great, John Bechtel, Amanda Trout
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Feb 27, 2024 -

Byers Mazda responded

Thank you for your kind words and congratulations on your new Mazda, we are so happy that you had a great experience! It is wonderful to hear that John provided excellent service during your visit. We appreciate your business and can't wait to see you back at Byers Mazda in the future. Thank you for choosing us as your dealership.

February 20, 2024

In my recent search for a used vehicle, I dealt with several dealerships. I would say that Byers Mazda was head and shoulders superior to the others. They were quick to respond and provide requested i More

by George R.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Byers Mazda responded

Thank you for taking the time to share your positive experience with Byers Mazda, George. We are thrilled to hear that our team went above and beyond in assisting you with your vehicle search. Providing excellent customer service is our top priority and we are grateful for your recommendation. Thank you for choosing us as your dealership and we hope to have the opportunity to work with you again in the future.

February 20, 2024

I got a very good deal on CX-30. Ray Snapp was very helpful and gave all the details and info about the offers going on. His expertise and guidance made the decision-making process s More

by anju
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Byers Mazda responded

Thank you for taking the time to share about your experience, Anju! We're thrilled to hear that Ray was able to make your decision-making process stress-free and provide expert guidance throughout the transaction. It's also wonderful to know that our offer of continued support even after delivery was valuable. We appreciate your business and look forward to serving you again in the future!

February 17, 2024

I arrived on time. She identified me from her screen that I had an appointment at 10:30. It was the quickest appointment I've had there. More

by bluevitara000
Recommend Dealer
Yes
Employees Worked With
Morgan Minnear
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Feb 19, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda for your recent vehicle maintenance appointment. Our team strives to provide efficient and timely service to our customers, and I'm glad that we were able to do so during your visit. Your continued patronage is greatly appreciated. We look forward to seeing you again at your next appointment!

February 13, 2024

It was a smooth process! I was coming in now knowing much about Mazda and all the different packages of cars that were available and Michael explained it to me in great detai More

by ricker.74
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael O'Brien
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Mar 05, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda and taking the time to write a review, we really appreciate your feedback! It's wonderful to hear that our sales associate Michael was able to provide you with detailed information and help you find the perfect vehicle. We value your loyalty and look forward to seeing you again in the future. Thank you for making us your go-to dealership.

February 12, 2024

Excellent service from Ray Snapp. I felt respected and was educated on all the various models they offered. I bought a CX-5 Premium and am very happy with it. They are very busy on Sa More

by BuckeyeGina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

Byers Mazda responded

Thank you so much for choosing Byers Mazda and for sharing your positive experience, Ray. We are delighted to hear that you felt respected and educated throughout the process. Providing exceptional customer service is one of our top priorities and it is great to know that we exceeded your expectations. We are also thrilled to hear that you found the perfect vehicle in our CX-5 Premium. Our team takes great pride in helping each customer find the right fit for their needs. Thank you for recommending us and we look forward to seeing you again soon at our dealership.

February 11, 2024

Professional and thorough. They communicate quickly and efficiently. I'm impressed with their willingness to respond to questions that arose. More

by donald.w.richards
Recommend Dealer
Yes
Employees Worked With
John Bechtel, John Bechtel
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Feb 12, 2024 -

Byers Mazda responded

Hi there! Thank you so much for taking the time to leave a review for Byers Mazda. We are delighted to hear that you had a great experience with our team and that we were able to provide you with professional and thorough communication. It's our goal to make sure that all of our customers' questions are answered in a timely and efficient manner, so we're thrilled that we were able to do that for you. Thanks again for your kind words, and we hope to see you again soon at Byers Mazda!

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