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Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
781 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 781 reviews

January 24, 2024

The staff was very kind and eager to help. I had zero issues during the buying process. More

by jakefrench27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage Schroeder
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Jan 24, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda, Jake. We're delighted to know that our team provided excellent assistance during your car buying process. Our goal is to make every customer's experience smooth and hassle-free, and we're glad we achieved that with you. We look forward to seeing you again for any future automotive needs.

January 22, 2024

Sale went smoothly. Ray was concerned about the Mazda App being downloaded. Finance was a little aggressive about warranty coverage. I understand this is their job! Over More

by adkingreg
Recommend Dealer
Yes
Employees Worked With
Ray
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Jul 03, 2024 -

Byers Mazda responded

Thank you for choosing Byers and for leaving a review, we appreciate the feedback! Our team strives to make every sales experience as smooth as possible, so I'm glad to hear everything went well. I'll be sure to pass along your compliments to Ray and our finance team. We understand their job is to ensure our customers are fully informed and protected when purchasing a vehicle. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you again for your patronage and we look forward to seeing you again soon at Byers!

January 17, 2024

Byers was great. Mazda corp not so much. Ken King worked with us and was great. More

by wentzeltim66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Byers Mazda responded

Thank you for your kind words and high rating of Byers Mazda! We are delighted to hear that Ken King provided excellent service during your visit. We will be sure to pass along your compliments to him. If there is anything else we can do for you, please don't hesitate to reach out. Thank you for choosing Byers Mazda!

January 17, 2024

It's a great facility with knowledgeable people. There were some annoying issues with my transaction, but overall I was pleased. More

by syed.ali1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Byers Mazda responded

Thank you for taking the time to leave us a review! It's fantastic to know that our team at Byers Mazda provided you with excellent service. We apologize for any frustrating moments during your transaction, and we appreciate your understanding and patience. Your satisfaction is our top priority, and we hope to have the opportunity to assist you again in the future. Thank you again for choosing Byers Mazda!

January 14, 2024

Ken goes above and beyond when taking care of my car and communicating with me. He is kind, respectful and knowledgeable. More

by Clafel
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
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Jan 15, 2024 -

Byers Mazda responded

Thank you for taking the time to leave a review, we are so glad to hear that Ken provided exceptional service during your visit. We pride ourselves on our knowledgeable and friendly staff, and will be sure to pass along your compliments to Ken. We appreciate your business and hope to see you again soon at Byers Mazda!

January 14, 2024

Excellent John is very helpful. He listens to what I wanted and didn't pressure me into buying a car I didn't want . He is very professional ???? More

by sarahrroubal
Recommend Dealer
Yes
Employees Worked With
John Bechtel, John Bechtel
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Jan 15, 2024 -

Byers Mazda responded

Thank you for the glowing review! We are so happy to hear that John was able to help you find the perfect car without any pressure. We pride ourselves on providing excellent customer service and we are glad that it did not go unnoticed. Thank you for choosing Byers Mazda and we look forward to seeing you again in the future!

January 13, 2024

Very helpful and courteous, offered me beverages and snacks and walked me to the waiting area and she also gave me updates on my cars progress and apologized for any inconvenience for waiting due to ful More

by RONTHOMAN
Recommend Dealer
Yes
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Jan 15, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda, we appreciate your business! Our team strives to provide excellent customer service and we are happy to hear that you had a delightful experience. We understand that waiting can be an inconvenience and our staff is dedicated to making it as comfortable as possible for our customers. Providing snacks and beverages is just one of the ways we aim to make your wait more enjoyable. Thank you for taking the time to leave such a kind review and we hope to see you again soon!

January 13, 2024

Always a high level of communication, trustworthy, value for my dollar Byers is Number One More

by jreuther0
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
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Jan 15, 2024 -

Byers Mazda responded

Thank you so much for taking the time to leave a review, we really appreciate it! We strive to provide our customers with excellent communication and service and it is always wonderful to hear when we have succeeded. Your trust in us means the world and we are grateful for your loyalty. Thank you again for choosing Byers Mazda, and we look forward to taking care of all your automotive needs in the future!

January 12, 2024

I had a very good experience purchasing my Mazda from Byers Mazda. My sales specialist Michael O’Brien was easy to communicate with and flexible with my busy schedule. Byers also gave me a much more fair More

by MazdaMan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda and for taking the time to share your experience with us! We're glad to hear that Michael made the purchasing process smooth and convenient for you. Our team at Byers always strives to provide a fair and hassle-free experience for our customers, so we're happy to hear that this made an impact on your car buying journey. Thank you again for your kind words and recommendation, and we look forward to serving you again in the future!

January 12, 2024

Nobody came up to the car when I drove in. I had to find where I needed to go. After that, everyone I talked to was knowledgeable and friendly. The work was done in a short time. More

by rcorcuera
Recommend Dealer
Yes
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Jan 15, 2024 -

Byers Mazda responded

Thank you for taking the time to share your recent visit to Byers Mazda with us. While I'm glad to hear that our team was able to assist you and provide timely service, I apologize that your initial experience did not meet your expectations. We value all feedback and will be sure to address this with our team in order to improve upon it in the future. We appreciate your business and hope to see you again soon at Byers Mazda.

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