Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Byers Mazda

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
815 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
Contact Dealership
View Awards

2435 Billingsley Rd.

Columbus, OH

43235

Directions

By Type

Showing 815 reviews

April 04, 2024

Friendly, reliable ,and professional. I am always treated like I matter. Great organization to work with More

by johnjpetrozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Byers Mazda responded

Hi there, thank you for taking the time to share your experience at Byers Mazda! We're thrilled to hear that our team provided excellent service and made you feel valued. We strive to create a friendly and professional environment for all of our customers, so it's great to hear that we succeeded in doing so with you. We appreciate your business and hope to see you again soon!

March 26, 2024

Mike was very helpful by answering questions, arranging test drives, and pointing out different features of various models. He listened to what I wanted and didn't try to upsell. He is an asset to your com More

by mamurphy06
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Mar 26, 2024 -

Byers Mazda responded

We are so grateful for your kind words and glowing review! We are delighted to hear that you had such a wonderful experience with our Sales Representative, Mike. As a team, we strive to make sure that all of our customers' needs and preferences are met and we're glad that you found the service to be top-notch. Thank you for appreciating the efforts of our team in providing you with helpful information, arranging test drives, and respecting your requests. We value your patronage and are extremely pleased to know that Mike was able to assist in finding the perfect match for you while also being attentive and considerate. Your compliments have definitely been shared with Mike, as well as the rest of our staff. Mike has been shining through his work ethics since he joined us and he will be thrilled to learn about your feedback. It reassures us that we are moving in the right direction. We look forward to seeing you again for your future automotive needs. Until then take care!

March 23, 2024

I called to make a reservation for my car and during the inspection, they discovered I needed a part. So they completed everything else and then scheduled me a few days later with a great substitute vehicle More

by Descartes
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
Report | Print
Mar 25, 2024 -

Byers Mazda responded

Thank you for taking the time to share your experience with us, we are happy to hear that you had such a great visit to our dealership. We understand how important your time is and we are always striving to provide efficient and exceptional service. We are pleased that Ken was able to keep you updated throughout the repair process and ensure everything was working correctly after the repairs were completed. We pride ourselves on providing the best experience possible for our customers and we are glad that this proved to be true for you. Thank you for choosing Byers Mazda for your car needs, we look forward to seeing you again in the future. Drive safely!

March 21, 2024

This is the second Mazda I have purchased from Byers and had the same salesperson, John Bechtel. He is extremely knowledgeable about the car I purchased and spent considerable time showing me the new featur More

by patty lou
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Bechtel
Report | Print
Mar 21, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda and for taking the time to write a review about your experience! We are glad to hear that you have chosen us again and that our salesperson, John Bechtel, was able to provide exceptional service and help you with your new CX30. We strive to make the car buying experience pressure-free and we are delighted that this was reflected in your visit. We hope to see you again for any future automotive needs. Best regards, The team at Byers Mazda

March 19, 2024

Ray was great was a super busy Saturday when we came in, he went above and beyond to make sure we had an answer to every question. Ray made sure we felt at home and kept us on the loop the whole time from t More

by sararandall5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Byers Mazda responded

Thank you for taking the time to review your experience at Byers Mazda, we truly appreciate it! We are thrilled to hear that Ray went above and beyond to make sure you had all of your questions answered. Providing excellent customer service is our top priority and we are delighted that Ray made you feel right at home. Thank you again for choosing Byers Mazda, we hope to see you again soon!

March 15, 2024

No pressure to purchase- Russell Wilson was an awesome salesperson. Highly recommend working with him at Byers Mazda. More

by Kizhatil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Byers Mazda responded

Thank you for the amazing review, we are so glad to hear that your experience at Byers Mazda was a pleasant one! Our team strives to provide a no-pressure environment for our customers and we're thrilled to hear that Russell was able to assist you in finding the perfect car. We truly appreciate your recommendation and hope to see you again soon!

March 15, 2024

I was assisted by John Bechtel in the purchase and trade of my vehicles and he was absolutely wonderful to work with. He was clearly an expert in all things Mazda and treated me with respect and was very pr More

by Jessica.a.prescott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel
Report | Print
Mar 21, 2024 -

Byers Mazda responded

Thank you for sharing your feedback with us, we are thrilled to hear about your positive experience at Byers Mazda! We are so glad that John provided you with expert knowledge and exceptional customer service. We strive to create a professional and respectful environment for all our customers and we are happy to hear that this was reflected during your visit. Thank you for choosing us for your vehicle needs and we hope to see you again soon!

March 11, 2024

Easy to work it's with* Quick and accommodating. Professional as usual and informing Thank you More

by Matt Mauldin
Recommend Dealer
Yes
Report | Print
Mar 13, 2024 -

Byers Mazda responded

Thank you for taking the time to leave a review, we are pleased to hear that your experience at Byers Mazda was an easy and quick one. Our staff always strives to be accommodating and professional, so it's great to know that we were able to meet those expectations. Thank you for choosing Byers Mazda and we look forward to serving you again in the future!

March 11, 2024

They were ready to accept my car service at the appointment time. Service was completed as promised. Very satisfied. More

by hjorlik
Recommend Dealer
Yes
Employees Worked With
No idea ?????
Report | Print
Mar 17, 2024 -

Byers Mazda responded

We're thrilled to hear we met your expectations at your recent service appointment at Byers Mazda! It's always our goal to provide efficient and reliable service for our customers and it sounds like we delivered just that. Thank you for taking the time to share your experience with us, and we look forward to seeing you again for any future maintenance needs.

March 09, 2024

Michael made my Mazda experience fast, easy and enjoyable. He helped get me in the vehicle I wanted, for the price I was looking for! More

by Sydney Walton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2024 -

Byers Mazda responded

Thank you for taking the time to review your experience at Byers Mazda, we appreciate your feedback! We are so pleased that Michael was able to make your car buying process fast and enjoyable. We strive to provide excellent customer service and we are thrilled to hear that he was able to find you the perfect vehicle at a great price. Thank you for choosing Byers Mazda, we hope you enjoy your new car!

1
...
16
17
18
...
82