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Byers Mazda

Columbus, OH

4.8
815 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 815 reviews

June 20, 2024

Efficient, polite and knowledgeable staff, no pressure to buy what you do not want. Overall pleasant experience. More

by ylipskerova
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel
Jun 25, 2024 -

Byers Mazda responded

Thank you for taking the time to leave a review, we really appreciate it! I'm thrilled to hear that our staff provided you with an efficient and pleasant experience, as well as making you feel comfortable with your decision without any pressure. We strive to provide top-notch service and create a positive customer experience, so it's great to know that we achieved that for you. Thank you again for choosing Byers, we look forward to assisting you in the future!

June 20, 2024

Great salespeople will do what it takes to make you glad you came to BYERS More

by collierbj1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Pezzutti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Byers Mazda responded

Thank you for taking the time to leave a review of your experience with BYERS! We're incredibly fortunate to have such dedicated and hardworking salespeople on our team. They truly go above and beyond to make our customers happy and we're thrilled that was reflected during your visit. We hope you continue to enjoy the products and services provided by BYERS and we look forward to helping you again in the future.

June 19, 2024

Russell was gave us a great buying experience with his wealth of experience and knowledge. Unfortunately, the finance representative was not helpful in continuing this great buying experience. More

by Mazda50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Byers Mazda responded

Hello, thank you for taking the time to leave us a review. I am delighted to hear that Russell provided you with a great buying experience using his wealth of knowledge and experience. We take pride in our team's expertise and customer service, so it's unfortunate that your experience with our finance representative wasn't up to par. Please know your feedback will be passed along to the appropriate team for further improvement. Thank you again for choosing Byers, we appreciate your business and hope to see you again in the future!

June 15, 2024

Sale person was great to work with. Had problem getting paper and paying for car. Took long long time to get out More

by Jjpieper555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Waddell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

So grateful to have John Bechtel and Byers Mazda to help us purchase this gorgeous metallic gray Mazda CX5! John was absolutely fantastic - the highest standard of customer service, extremely accommodating, More

by Rachael Eaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
Jun 17, 2024 -

Byers Mazda responded

Congratulations on your new Mazda CX5, we are thrilled to hear that John Bechtel provided you with exceptional customer service during your purchase! Our team at Byers Mazda strives to provide the best buying experience for our customers and we are glad to know that we have succeeded. We appreciate your kind words and recommendation and look forward to serving you for all your future vehicle needs. Thank you for choosing Byers Mazda!

June 14, 2024

The people at Byers Mazda go above and beyond to take care of their customers. They are professional, knowledgeable, friendly and helpful. This is why I keep coming back. I trust them from the sale throu More

by shellylbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel
Jun 17, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda, and taking the time to leave a review. We are thrilled to hear that we have earned your trust and loyalty through our exemplary customer service. It is always a delight to know that our team members' hard work and dedication has made a lasting impression on our customers. We appreciate your continued support and look forward to helping you with all of your automotive needs in the future.

June 13, 2024

Friendly, helpful, knowledgeable. Got just the car I wanted with all the accessories. Highly recommended. More

by fredramsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel
Jun 17, 2024 -

Byers Mazda responded

Thank you for choosing Byers as your car dealership and writing this lovely review. We truly believe in providing friendly, helpful, and knowledgeable service to all our customers. We are delighted to hear that you were able to get the car of your dreams with all the accessories. Our team works tirelessly to make sure that each customer is satisfied with their purchase. We appreciate your recommendation and thank you for spreading the word about us. Should you need any assistance or have any questions, please do not hesitate to reach out to us at any time. We look forward to seeing you again in the future.

June 09, 2024

The experience of purchasing a car at Byers Mazda was very smooth. John listened to my needs in a new car and was very straightforward during the entire process. There was no pressure and he took extra More

by Julie W
Recommend Dealer
Yes
Employees Worked With
John Bechtel
Jun 17, 2024 -

Byers Mazda responded

Thank you so much for your kind words and for choosing Byers Mazda, Your satisfaction is our top priority and we are thrilled to hear that you had a smooth and pressure-free experience with John. We take pride in making sure our customers understand every aspect of their purchase and are confident in the features of their new car. Thank you again for your feedback, it means the world to us!

June 06, 2024

We have owned 5 Mazda's over 40+ years and primarily taken advantage of Byers (and formerly Patrick) service. They have always done a fine job for a good price. More

by Zoomzoom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bechtel
Jun 06, 2024 -

Byers Mazda responded

Thank you so much for choosing us as your go-to service provider for the past 40+ years and for always giving us the opportunity to earn your business. We truly appreciate your loyalty and trust in our team at Byers. We are delighted to hear that we have consistently provided you with excellent service at a fair price. It has been an honor to care for your Mazda vehicles over the years, and we look forward to continuing this partnership for many more years to come. If there is anything else we can do for you or if you have any feedback or suggestions, please don't hesitate to reach out. Thank you again for your kind words and support.

June 05, 2024

It was an easy buying experience for our new CX-5. Everyone was friendly and helpful, without being pushy. More

by LP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Wonders
Jun 06, 2024 -

Byers Mazda responded

Thank you for choosing Byers as your dealership and for taking the time to share your experience with us! We are thrilled to hear that our team made your car-buying process easy and enjoyable. Our goal is to provide exceptional customer service without being pushy, so it's wonderful to know we succeeded in making a positive impression on you. Congratulations on your new CX-5 and welcome to the Byers family!

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