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Byers Mazda

Columbus, OH

4.8
815 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 815 reviews

August 01, 2024

Everyone at the dealership was incredibly knowledgeable and helpful. John Bechtel took the time to show me every feature the car has, staying past closing to make sure I had all the information I needed. I More

by tmnulph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
August 01, 2024

Ray Snapp was great to work with and made the process of finding the right car fun More

by ashe29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Byers Mazda responded

Thank you for your kind words, we are so glad that Ray was able to provide such a positive car-buying experience for you! Customer satisfaction is our top priority and we will make sure to pass this glowing review onto Ray and his team. We appreciate your business and hope you continue to enjoy your new car!

August 01, 2024

I worked with Russell who was very helpful, and helped me find just what I was looking for. More

by Rentenbergm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Everyone that worked with us at Byers Mazda was great. Our salesperson John Bechtal was very knowledgeable about the different models and not “high pressure “ at all. Great experience. More

by Jon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff and Josh were great helping with final documentation also, John Bechtel
July 29, 2024

Russell Wilson and Byers Mazda worked with me to find the spec and color of vehicle I was searching for. More

by scott
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Byers Mazda responded

Thank you for choosing Byers Mazda and leaving us a 5-star review, Russell! We are thrilled to hear that we were able to help you find the exact vehicle you were searching for. Our team is dedicated to providing excellent service and finding the perfect match for our customers. We appreciate your feedback and hope to see you again in the future!

July 27, 2024

Our salesman Ray was very attentive and helpful. This was a no nonsense experience, giving us the exact information we needed to make our decision. We were not left sitting and waiting for a long More

by rv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Snapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Byers Mazda responded

Thank you for your kind words about our salesman, Ray. At Byers, our goal is to make the process as smooth and stress-free as possible for our customers, so I am delighted to hear that your experience reflected that. Your satisfaction with our service is our top priority, and we are thrilled that you felt like we were working for you every step of the way. Thank you for choosing Byers and we hope to see you again in the future!

July 24, 2024

I was looking to buy a 1 year old car and eventually narrowed it down to three different vehicles. I increased my search radius 200 miles and found the car I wanted at this dealership for $1100 less tha More

by apritsch
Recommend Dealer
Yes
Employees Worked With
Austin Bare
Jul 25, 2024 -

Byers Mazda responded

Thank you for the glowing review, we truly appreciate your business and your trust in us. Austin Bare is extremely dedicated to his customer’s satisfaction which means a lot to us and our team here. We are glad that he could make your experience smooth and effortless. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. It’s great to hear that even before getting your desired car we already created happiness for you with ease by assisting in arrangement of your prior car donation whenever it at convenience even though causing a delay of 3 weeks as there was an existing challenge with the title being out of state. Thank you so much for taking the time to leave this excellent review. We really appreciate your business!

July 21, 2024

Great experience! John was helpful, friendly, and worked hard at getting the vehicle I wanted. I got everything I wanted and it was a quick and easy process. More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
Jul 22, 2024 -

Byers Mazda responded

We are so glad to hear that your experience at Byers was a great one, thank you for taking the time to leave us a review! John is a valued member of our team and it brings us joy to know that he was able to provide you with helpful and friendly service. We strive to make the car-buying process as quick and easy as possible, so we are pleased to hear your expectations were met. Thank you for choosing Byers and we hope you enjoy your new vehicle!

July 17, 2024

One of the best car buying experiences I've had in 35 years of car ownership. No games, just got me what I was looking for at a reasonable price. I came to Byers after a couple of weeks of back and forth More

by Ruby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Wiswell, John Bechtel
Jul 18, 2024 -

Byers Mazda responded

Thank you for taking the time to write about your experience with us at Byers, we truly appreciate it! It was a pleasure to assist you in finding the perfect car and making sure your buying process was smooth and straightforward. We are thrilled to hear that you had such a positive experience with us and we're grateful that you chose to do business with us. At Byers, we strive to provide our customers with top-notch service and it's always wonderful to hear when we have succeeded. Please don't hesitate to reach out if there is anything else we can do for you and thank you again for spreading the word about Byers. We hope to see you again in the future!

July 13, 2024

John worked hard to get me the vehicle I wanted, in the color that I preferred, with a price I could handle. He was quick to respond and kept me updated on delays. More

by beckyeichorn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
Jul 15, 2024 -

Byers Mazda responded

Thank you for choosing Byers Auto and for taking the time to share your experience! We're thrilled to hear that John was able to find you the perfect vehicle with your preferred color and budget. Our team takes pride in providing excellent customer service and we're glad to hear that John was quick to respond and kept you updated throughout the process. We understand how important it is to feel informed and involved during the car buying process. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing Byers Auto and we hope to see you again soon!

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