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Byers Mazda

Columbus, OH

4.8
828 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 828 reviews

March 28, 2025

I still find the configuration of the new facility confusing- where to go , when. If the car had been washed—perfect. More

by sherivancleef
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Pezzutti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Byers Mazda responded

Sheri, thank you for your feedback! We appreciate your input and will work on making the facility layout clearer at Byers Mazda. We'll also ensure that car washes are prioritized in future visits.

March 28, 2025

Wait time less than expected. Very clean spaces, especially restroom. Very friendly emplyees. good experience. More

by Becky Cross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Byers Mazda responded

Becky, we're delighted to hear you had a great experience with us at Byers Mazda! Thank you for highlighting our clean facilities and friendly team. We appreciate your feedback!

March 26, 2025

Mike was great! When I arrived at the dealership everything was ready to go. I really appreciated the efficiency of all involved. Mike took time to go over the feat More

by smwedell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Byers Mazda responded

Thank you for the fantastic feedback! We're delighted to hear that Mike and our Byers Mazda team provided an efficient and informative experience. Enjoy your new car, and don't hesitate to reach out if you have more questions!

March 25, 2025

Great They were very helpful and talk to me and explain everything they were doing love the videos very kind all around More

by Lfalvo
Recommend Dealer
Yes
Mar 26, 2025 -

Byers Mazda responded

We're delighted to hear that you had a positive experience with our team at Byers Mazda! It's wonderful to know the videos and explanations were helpful. Thank you for your feedback, and we look forward to assisting you again in the future!

March 23, 2025

My service rep was very professional and friendly. Thanks for the great service and I’ll be back More

by dberg001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Byers Mazda responded

We love hearing this—thank you for the five stars! - Byers Mazda

March 22, 2025

The door handle was replaced as requested. However, the main reason for the service was to provide a detailed interior and exterior cleaning. I was told they would need the car for most of the More

by cliffwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Friendly service and efficient. Treated me with respect. Will use again for future service needs. More

by BLIBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Byers Mazda responded

Thank you for visiting Byers Mazda! We appreciate your positive feedback and look forward to serving you again in the future!

March 22, 2025

We have had an awesome experience all-around with this dealership! Our salesman, Russell, was friendly, informative, patient and no pressure. We had never bought a Mazda before, but will DEFINITELY consid More

by fuchsialeoparddew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Byers Mazda responded

Thank you for sharing your wonderful experience with Byers Mazda! We're delighted to hear that Russell and the rest of our team made both your purchase and first service visit smooth and enjoyable. It's great to know that little touches like the checkup video added value, and we look forward to welcoming you—and maybe even your son—back next time!

March 22, 2025

Everyone has been terrific this is my first purchase of Mazda . Stevie in service has been great 👍 More

by schlegel926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stevie in service has been terrific 👍
Mar 25, 2025 -

Byers Mazda responded

Thanks for the stellar rating! We're glad you had a great experience! - Byers Mazda

March 07, 2025

I loved the video at the end of the visit that was texted to me, I felt the value More

by mmcola66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Schwaeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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