Byers Ford - Service Center

I was out of town when I experienced car trouble. Tiffany was sensitive to my situation realizing that I needed to leave Ohio on Tuesday. She kept me informed and my car was ready for my trip home. Tiffany was sensitive to my situation realizing that I needed to leave Ohio on Tuesday. She kept me informed and my car was ready for my trip home. More

Service department was polite and called me about the status of my vehicle, that a part needed to be ordered and will not be ready until the next day, which it was. status of my vehicle, that a part needed to be ordered and will not be ready until the next day, which it was. More

Byers is always helpful staff is great to work with and they always keep me up to date on my progress. Thanks Carson for all you do. they always keep me up to date on my progress. Thanks Carson for all you do. More

Always treated as a valued customer…no complaints…all is good…can’t wait until I get my truck good…can’t wait until I get my truck More

Tiffany was great, kept us updated through a long wait for a backordered part. The cashier that checked us out (my receipt says her name was Tuesday) found a reward I didn't know I had and saved me some m for a backordered part. The cashier that checked us out (my receipt says her name was Tuesday) found a reward I didn't know I had and saved me some money. But they did manage to find a $200 extra thing needing repaired on what should have been a warranty repair. I genuinely don't know if that was a ripoff tbh, but it was like "ugh of course there was SOMETHING, it's never fully under warranty." And we dropped off the car with the top cover panel of the center console removed (had attempted to manually force a gear shift), but the car was returned with the entire center console removed. Like, seat warmers disconnected, wires hanging out, etc.. They re-installed it at no charge upon request, but the technicians note said we dropped it off with the center console already removed, which simply wasn't true. More

Very professional and I got everything I needed Will definitely go back to service my vehicle definitely go back to service my vehicle More

Good and prompt service with explanations for the service performed and the inspection that was done performed and the inspection that was done More

Friendly and fast. I just stopped in with no appointment. Could not duplicate my concern. I will stop another time. I just stopped in with no appointment. Could not duplicate my concern. I will stop another time. More

Tiffany exceeded our expectation. She was very through. Tiffany is a asset to your company. She was very through. Tiffany is a asset to your company. More

Byers took care of everything we needed. They got us in in a timely manner for a recall. They got us in in a timely manner for a recall. More