Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Byers Ford
Delaware, OH
321 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 321 reviews
February 20, 2023
From start to finish my experience with Byers ford was great. Keaton was my salesperson and he was helpful and didn’t pressure me into buying anything i didn’t want. There was a crack on the windshield of great. Keaton was my salesperson and he was helpful and didn’t pressure me into buying anything i didn’t want. There was a crack on the windshield of the car i bought and they fixed it the next weekend and gave me the full treatment. 10/10 would recommend buying from here! More
by kortney.canter3
Employees Worked With
Bill Thorpe, Keaton Stokes
January 16, 2023
Purchased the extended warranty with used truck. 3 times ive scheduled appts with service and was clear each time that I would need a loaner or rental vehicle. Twice I called Byers service directly. 3 times ive scheduled appts with service and was clear each time that I would need a loaner or rental vehicle. Twice I called Byers service directly. Th.most recent their 3rd party called m to schedule. All 3 times they havent had a vehicle for me to use. Sad part is the warranty covers the cost of a rental. They could make more $ renting to me than loaning a vehicle. I do not reccomend Byers service department and I would not reccomend buying the extended warranty. More
by gordon
Employees Worked With
Service Department
December 30, 2022
Good experience. Grant was a pleasure to work with. Knowledgeable and kept me updated on my purchase. Haven't owned a Ford in years but so far very pleased with my Ma Grant was a pleasure to work with. Knowledgeable and kept me updated on my purchase. Haven't owned a Ford in years but so far very pleased with my Maverick. More
by Wayne
Employees Worked With
Grant Ceneskie, Nick Borgia, Bill Thorpe, Mark Umphrey
November 24, 2022
It is great to know that there are dealers who are trustworthy and honest. Byers Ford did everything they could possibly do to make me happy. The process was seamless and my salesman Keaton really hel trustworthy and honest. Byers Ford did everything they could possibly do to make me happy. The process was seamless and my salesman Keaton really helped me with the online ordering. He made the entire process so easy. I can't say enough positive things about Keaton and Byers Ford. I truly appreciate how they treated an elderly customer with respect and honesty. I will continue to purchase products and service parts from Byers. Thank you for being true professionals. More
by Bill R64.br
Employees Worked With
Keaton Stokes
October 30, 2022
Very friendly, knowledgeable people that I worked with. The process to purchase the vehicle, including my trade-in, was easy and fairly quick. The process to purchase the vehicle, including my trade-in, was easy and fairly quick. More
by ExplorerMike
Employees Worked With
Bill Thorpe, Keaton Stokes
October 25, 2022
The deal was seamless and complete before I walked in the door. I highly recommend working with John Grijak. Professional and got me in the vehicle that I wanted at the right price. door. I highly recommend working with John Grijak. Professional and got me in the vehicle that I wanted at the right price. More
by R2
Employees Worked With
John Grijak, Bill Thorpe
October 09, 2022
Made a cold call to the dealership and Jeff answered My son had been in an accident, and we had to replace his vehicle in a hurry We had seen the vehicle online Jeff checked to see if he had it and we ma son had been in an accident, and we had to replace his vehicle in a hurry We had seen the vehicle online Jeff checked to see if he had it and we made set up a meeting Once i met Jeff and looked over the truck i told him my son couldn't get in until Friday He told me he would hold it until then as my son had only seen pictures and talked to me Jeff actually came in on his day off to finish everything up More
by chrisb
Employees Worked With
Bill Thorpe, Jeff Ashbrook
September 10, 2022
Great service! ! This was the easiest vehicle purchase we have ever experienced. No pressure, I was coming in to look at a specific truck but wanted to look at the ! This was the easiest vehicle purchase we have ever experienced. No pressure, I was coming in to look at a specific truck but wanted to look at the new trucks first. The salesman, Jeff Ashbrook, said go ahead. So, looked around then looked at the Ranger I had come to see. It looked better than the pictures I saw on line. I was not sure about being approved with our credit history, but they got us approved within minutes, with multiple term offers. We could have been out of there in record time, but we kept talking with Jeff and Bill like we had known them for years. More
by sharper062693
Employees Worked With
Lisa, Nick Borgia, Bill Thorpe, Jeff Ashbrook, Bob Drollinger, Todd Garverick, John Hess, Dan Perry
September 09, 2022
Thoroughly kept appointment on time. They gave me a detailed evaluation of what was wrong with my car. Comfortable waiting room while car was being worked on. They gave me a detailed evaluation of what was wrong with my car. Comfortable waiting room while car was being worked on. More
by Bshepherd117
Employees Worked With
Alexis Skinner
