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Byers Ford

Delaware, OH

4.4
317 Reviews

1101 Columbus Pike

Delaware, OH

43015

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Showing 317 reviews

October 30, 2022

Very friendly, knowledgeable people that I worked with. The process to purchase the vehicle, including my trade-in, was easy and fairly quick. More

by ExplorerMike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe, Keaton Stokes
Oct 31, 2022 -

Byers Ford responded

Thank you for sharing your review! We're so happy that our team earned your high rating! -Byers Ford

October 25, 2022

The deal was seamless and complete before I walked in the door. I highly recommend working with John Grijak. Professional and got me in the vehicle that I wanted at the right price. More

by R2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grijak, Bill Thorpe
Oct 26, 2022 -

Byers Ford responded

Thank you for your review! We're so happy that John earned your recommendation! We look forward to seeing you next time at Byers Ford!

October 09, 2022

Made a cold call to the dealership and Jeff answered My son had been in an accident, and we had to replace his vehicle in a hurry We had seen the vehicle online Jeff checked to see if he had it and we ma More

by chrisb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe, Jeff Ashbrook
Oct 11, 2022 -

Byers Ford responded

Thank you for sharing this experience! We're so glad Jeff was able to assist you & your family and we hope your son is enjoying his new truck. Please don't hesitate to reach out if we can be of service again in the future! - The Byers Ford Team

October 04, 2022

the team did a great job of fixing my recall item on 2010 ranger kudos More

by Cmwangs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Oct 05, 2022 -

Byers Ford responded

Thank you for the wonderful feedback! We hope our Byers Ford team can be of service to you again in the future!

September 10, 2022

Great service! ! This was the easiest vehicle purchase we have ever experienced. No pressure, I was coming in to look at a specific truck but wanted to look at the More

by sharper062693
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa, Nick Borgia, Bill Thorpe, Jeff Ashbrook, Bob Drollinger, Todd Garverick, John Hess, Dan Perry
Sep 12, 2022 -

Byers Ford responded

Thank you for taking the time to share this kind review! We're happy to hear you had a great experience with Jeff & Bill and we hope you enjoy your new Ranger. Thanks for choosing Byers Ford and please don't hesitate to reach out if there's anything else we can do for you!

September 09, 2022

Thoroughly kept appointment on time. They gave me a detailed evaluation of what was wrong with my car. Comfortable waiting room while car was being worked on. More

by Bshepherd117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Skinner
Sep 09, 2022 -

Byers Ford responded

Thanks for the five stars! We hope to see you back here at Byers Ford!

September 09, 2022

Do not ever do business with them! And never buy a Ford! My ford has been bad from the beginning. Ford put in a bad transmission it’s had two clutches replaced since I bought it in 201 More

by phyland59
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Padgitt
Sep 09, 2022 -

Byers Ford responded

Thank you for reaching out. We're sorry to hear of your frustration and would like the opportunity to discuss these concerns with you in greater detail. Would you please contact me directly at your earliest convenience? Thanks again, Greg Maynard - Service - 740-248-5302

September 07, 2022

Very fast service. I was able to drop off the night before and pick up the next day. Very friendly over the phone. More

by rchanson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha
Sep 08, 2022 -

Byers Ford responded

We're so glad you had a five-star service visit to Byers Ford! Thank you for being a customer!

September 02, 2022

I was out of town when I experienced car trouble. Tiffany was sensitive to my situation realizing that I needed to leave Ohio on Tuesday. She kept me informed and my car was ready for my trip home. More

by dwandrews1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Baeyer’s
Sep 06, 2022 -

Byers Ford responded

We're happy Tiffany could help you out of that tough situation! We appreciate you taking the time to leave us your honest feedback and hope that you had a safe trip home! Thank you! - Byers Ford

Sep 06, 2022 -

dwandrews1 responded

Best wishes to all of you at Byers Ford God Bless

August 31, 2022

Service department was polite and called me about the status of my vehicle, that a part needed to be ordered and will not be ready until the next day, which it was. More

by edbrown1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serv dept personnel and cashier.
Aug 31, 2022 -

Byers Ford responded

Thank you for sharing your experience! We appreciate you trusting the Byers Ford team with your business and hope we can be of service again in the future!

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