Byers Ford

great experience Colin Kerrigan was pleasant to work with. He did not fit the definition of a "used car salesman". He seemed very knowledgeable and professional in ans Colin Kerrigan was pleasant to work with. He did not fit the definition of a "used car salesman". He seemed very knowledgeable and professional in answering my questions and concerns. More

great experience My sales person, Steve Cousins was extremely knowledgable, friendly and never made me feel pressured. He found the truck I was looking for and kept me My sales person, Steve Cousins was extremely knowledgable, friendly and never made me feel pressured. He found the truck I was looking for and kept me updated throughout the entire process. I would highly recommend Steve and Byers to anyone looking for a new or used car. More

Great dealership I was able to get the vehicle I had my heart set on. My salesman John was very helpful in getting me into the car of my dreams. Give them a try. I was able to get the vehicle I had my heart set on. My salesman John was very helpful in getting me into the car of my dreams. Give them a try. More

Easy to work with and honest We identified a car from an internet search and had email contact with Nick Borgia. When we arrived at the dealership we were met by Steve Cousins. He We identified a car from an internet search and had email contact with Nick Borgia. When we arrived at the dealership we were met by Steve Cousins. He was polite and knowledgeable. He got the keys to the car we were interested in and let us take a test drive. Steve then presented us with options for purchasing. He allowed my wife and I some privacy while we discussed what we wanted to do. We normally only purchase a car every 10 to 12 years, but will be coming back to Byers for our next purchase. More

Amazing ! I've bought many new and used cars in my days and I rarely have such a memorable experience as I did here. John was a complete professional. He was I've bought many new and used cars in my days and I rarely have such a memorable experience as I did here. John was a complete professional. He was very patient with me as I had special financing situation that required extra effort on his part. If you are looking for a new or used vehicle please give them the opportunity to make you as happy as they did me. I LOVE my new 2017 Escape !!! More

Exceeds expectations; my most pleasant car buying experience Byers is my preferred Ford dealer in the Central Ohio area, and there's a reason I always drive 25 minutes from my house to go there as opposed to Ger Byers is my preferred Ford dealer in the Central Ohio area, and there's a reason I always drive 25 minutes from my house to go there as opposed to Germain Ford (literally three blocks from my house). My family has purchased three vehicles from Byers (two of which were my own) and each time Josh Chadwick was the salesperson spearheading the process. When we bought the first two cars back in 2013, Josh had apparently recently joined the team as one of their newer members. Earlier this week when I purchased my second personal car from Byers, I was greeted (and recognized) by Josh, who informed me that he had shot right up to Sales Manager for the dealership. I can tell you exactly why this happened: 1) First off, Josh is very knowledgeable. I never got a "hold on, I'll have to go check into that". He knew what he was talking about, he knew what he had on the lot, and he knew quite a bit about individual vehicles (impressive given the size of Byers' lot). He was always quick to answer any questions or concerns that I had, without needing to sugarcoat anything. In fact, he has been following up with me via email about several assorted questions I've had since I purchased my latest car. 2) Josh has a very hands-on approach to selling cars, but is a far cry from any other dealership I have ever had to work with. What I mean by this is that I told him what I was looking at, and he told me to go on a test drive within five minutes of getting to the dealership. He scanned my license, slapped a plate on the car, and told me just to come back when I'm done. He didn't need to ride along in the back seat and ask how I liked the stitching on the steering wheel, or how it felt to know that I was *this* close to owning a car I've drooled over for the better part of three years. He let me take the reins, get out there and get an unbiased, uninterrupted opinion of the car without sitting on my back and selling me on features. It was a very low pressure environment every time I have been involved with Josh and Byers in general, and is one of the main reasons I will continue to go back (and take my girlfriend when she's ready to get a new car). 3) This is by far and away THE MOST IMPORTANT reason Josh has continually exceeded my expectations and I will continue to take my business to Byers Ford, but first let me explain my experience with other dealerships. Any other time I have purchased a car, or been involved with the purchase of a car for a friend/family member, it always follows a very formulaic approach for the salesperson: first, ask what car they want to buy. Second, ask how much they can afford to pay a month (a great way to ensure you squeeze every last penny out of the buyer). While I do understand that they're there to make money, this ends up in a lot of people being overburdened and they end up paying a lot more for a car than they have to. Byers is very different in this respect. I wasn't asked how much I wanted to pay a month. I was asked what I was looking for, and Byers was able to make accommodations on my trade-in, with the financing companies, and with the price of the new vehicle to suit ME. I ended up paying $35 more a month for twice the car I had before, which helped me stay well within my budget while upgrading to something much nicer. In short, I have had nothing but stellar experiences with the sales department at Byers Ford. You would be remiss to not check them out if you're in or near Columbus looking for a shiny new Ford. P.S. a special shoutout goes to Bill Thorpe for the most pleasant and stress-free round of purchase and financing paperwork signing I've ever been a part of. More

Best car buying experience ever At 70+ years of age we have purchased a few cars in our lifetime. However we keep each from between 10 and 14 years. In these last ten years the pro At 70+ years of age we have purchased a few cars in our lifetime. However we keep each from between 10 and 14 years. In these last ten years the process of buying and the technology included in the vehicle have changed dramatically. John Grijack was our salesperson and mentor in this process. I have never met a finer salesperson and a more patient toutor who will hold your hand even after the sale. More

very helpful and knowledgable Mark Morgan did a perfect job, He went above and beyond to get me the exact vehicle I wanted, with all the options I requested,. I would recommend thi Mark Morgan did a perfect job, He went above and beyond to get me the exact vehicle I wanted, with all the options I requested,. I would recommend this dealership to anyone needing a good reliable dealership.. More

Very Efficient and Very helpful I was looking for a Explorer XLT with specific options. The staff at Byers found the exact car and had it within 24 hours. Car buying can be diffi I was looking for a Explorer XLT with specific options. The staff at Byers found the exact car and had it within 24 hours. Car buying can be difficult and time consuming. They made it very easy! More

Why I buy locally Tyler Johnson was attentive, knowledgeable and professional and provided great customer service in my quest to purchase a used car locally. The financ Tyler Johnson was attentive, knowledgeable and professional and provided great customer service in my quest to purchase a used car locally. The finance guru found me the best rates and clearly explained all the terms and documents I signed. More