
Byers Ford
Delaware, OH
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Bought excellent used 2017 Ford Escape Nice visit. Very pleased with dealership overall. I have been going there for 8 years. Had my prior Ford Fusion maintenanced there. Great customer ser Nice visit. Very pleased with dealership overall. I have been going there for 8 years. Had my prior Ford Fusion maintenanced there. Great customer service and friendly demeanor always! Feels like a small business with engaged employees. More
Earned my business I spent many years in various positions in the auto business from sales to GM early in my career. I have been out of the industry for many more. Byers I spent many years in various positions in the auto business from sales to GM early in my career. I have been out of the industry for many more. Byers Ford earned my business, to me that is saying something. I am so far very impressed and well pleased with the sales and finance departments. While I have yet to personally experience the service department I did do my due diligence and believe I will receive the same level of attention and professionalism as I received in the front. I did the same with the parts department and have dealt with them in the past few days purchasing some additional items to dress our new F 150, they have held up to the standards the sales and finance departments established. Keep up the good work, and thank you! More
purchase a 2019 truck The salesman was very friendly, helpful, and did everything he needed to do to help me choose my 2019 truck. I love the truck, I switched over from a The salesman was very friendly, helpful, and did everything he needed to do to help me choose my 2019 truck. I love the truck, I switched over from a Chevrolet, with the help of your salesman. More
Bought a new truck Second new vehicle I bought at byer's. Staff is very friendly very helpful and not pushy. Salesman Steve was very helpful. And Derek in financing made Second new vehicle I bought at byer's. Staff is very friendly very helpful and not pushy. Salesman Steve was very helpful. And Derek in financing made it a lot easier than it has been in the past. More
Great experience! After driving 2.5 hours to look at a vehicle, Mark, our sales rep, along with the entire Byers Ford team were the best to deal with. They went above After driving 2.5 hours to look at a vehicle, Mark, our sales rep, along with the entire Byers Ford team were the best to deal with. They went above and beyond to help me with the sale of my F150. I'm so glad I made the trip because I am more than satisfied with what I purchased. Your entire team should be commended for their work ethic and how customers come first! Thanks again... I love my F150 ! LuAnn Guzzetti More
Ford Explorer Everyone at Byers are nice to do business. I got my explorer last month and Dan partnered really good with us to make our buying experience smooth and Everyone at Byers are nice to do business. I got my explorer last month and Dan partnered really good with us to make our buying experience smooth and easy. I only had an issue with my 2nd row console but Dan took his personal time to make it look good as much as it can. Appreciate his time for that. More
Used escape purchase Our salesman Josh was very personable and helpful. We were able to purchase an escape for our daughter at a very fair and reasonable price. Grateful t Our salesman Josh was very personable and helpful. We were able to purchase an escape for our daughter at a very fair and reasonable price. Grateful to Josh for his courteous and professional service.We came to Byers from some distance and will do so again. More
Excellent experience! My husband and I purchased a new vehicle. Josh Chadwick was our salesman. He was honest, cared, respectful, and just did a fabulous job. This is the My husband and I purchased a new vehicle. Josh Chadwick was our salesman. He was honest, cared, respectful, and just did a fabulous job. This is the first car salesman that I’ve ever liked. EVER! Then came the financial part. William Thorpe, he was accurate, thorough and transparent. This is the first time the final number of the deal....was actually the final number. William did not throw in any hidden fees. He was friendly and very thorough. Then we return to Josh Chadwick and he takes us to vehicle and takes the time to sit down and show us how to use everything. Even laid on ground to show us the tow package. It was a cold day and he didn’t act rushed or bothered to show us all the features. Both men went above and beyond and for the first time in my car buying history, made this an excellent experience!! Thank you both! Your hard work and kindness was very much so appreciated by us both! You will have a repeat customer. More
Wonderful experience from start to finish! Didn’t have the exact car I wanted so they searched, found it & had it there within a few days. Got me every available rebate then found additional mo Didn’t have the exact car I wanted so they searched, found it & had it there within a few days. Got me every available rebate then found additional money off to make it even better. Super friendly & helpful staff & I love my new car! More
Just awesome, best buying experience we ever had. Byers Ford Delaware, we were out looking for a New Ford.. And didn't know what to expect when we pulled into Byers Ford. We have had real bad experi Byers Ford Delaware, we were out looking for a New Ford.. And didn't know what to expect when we pulled into Byers Ford. We have had real bad experience at other dealers. But we were quite shock when John Grijak reached out his hand of friendship. He made us feel like we had been old friends for years, made us feel at ease. He invited us to his office, and he let us just unwind a bit and just relax. And this was something that we were not used to at all. We talk about the bad deals we had at other dealers, and he told me that it wouldn't happen hear at Byers. We talked about that he had for sale that would be a perfect fit for us. He came up with the perfect Ford Escape that fit in our budget. The next thing was getting financing. Bill Thorpe was left to handle this side. Great job on his part, in fact he did his job and helped us with Ford Rebates. We can't express in words how we feel about the experience we had at Byers Ford in Delaware. They have us as customers for life. We will buy our next Ford from Byers. Also in closing, to the owners of Byers Ford, the quality of people you have like John Grijak & Bill Thorpe makes the difference. Thank you Paul & Joanne Badgley More