Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Byers Chrysler Jeep Dodge Ram
Columbus, OH
152 Reviews
Byers is family owned and operated and has been service Central Ohio in the transportation industry since 1897!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 152 reviews
November 27, 2019
2017 Dodge Challenger out of state purchase I was looking for a car for a few months but wanted a certain color and options. I found a 2017 Dodge Challenger at Byers Chrysler Jeep Dodge Ram th I was looking for a car for a few months but wanted a certain color and options. I found a 2017 Dodge Challenger at Byers Chrysler Jeep Dodge Ram that was a good match. Even though I was 3-states away, I was able to work with their Salesman David McDorman who provided me with clear photos of the car and addressed all my questions over the phone and video without even a test drive or visual. We addressed all the questions and closed the cash deal without any of the BS I had at other dealerships with extra fees and charges. It took a week to process the sale since the paperwork was sent overnight. It took another week to arrange a shipper to get the car home, but everything arrived in perfect condition as described. Other cars I found in Illinois or other states had body damage and priced up to $5K higher than my car for an older model. I was able to get a better price and a newer model with more options and the full Dodge Certified Warranty. It was been a week since I got the car and my friends and co-workers are all impressed at the perfect condition of the car and the ease it was to work with David McDorman at Byers Chrysler Jeep Dodge Ram. The whole deal was done on the phone. I recommend them for your next vehicle purchase. See you in traffic school. More
by RJtrags67
Employees Worked With
David McDorman
November 22, 2019
No Hassle buying experience This was the best buying experience I have had in the last 20 years. No pressure sales. We gave them our criteria for a new truck and they promptly f This was the best buying experience I have had in the last 20 years. No pressure sales. We gave them our criteria for a new truck and they promptly found several. We just needed to pick a color. We bought a Level 1 vehicle and received Level 2 service. Kudos to the Sales Manager and the Salesman. More
by Gregg
Employees Worked With
Craig Niehaus, Sales Manager, Jace Campbell and Gabriel Lugo
November 07, 2019
Excellent customer service. Drew goes above and beyond to provide excellent customer service. He is very professional and approachable. He always replies back quickly if you have any questions or concerns ab provide excellent customer service. He is very professional and approachable. He always replies back quickly if you have any questions or concerns about your purchased car. More
by Natalia
Employees Worked With
Drew Ballenger
October 04, 2019
They wonderful staff and very professional. I got my 2020 Ram 1500. The overall experience from salesperson (Tyler) to the Finance manager (Phil) was phenomenal Ram 1500. The overall experience from salesperson (Tyler) to the Finance manager (Phil) was phenomenal More
by JS
Employees Worked With
Tyler and Phil
September 17, 2019
EXCEL ANT EXPERIENCE I don't know what they could have done to make the experience any better. I got a referral from Buyers Toyota to go there and talk to the sales manage I don't know what they could have done to make the experience any better. I got a referral from Buyers Toyota to go there and talk to the sales manager. I called and got to talk to him and set up an appointment to come and look at a few Ram trucks. When we got there he introduced us to a young salesman. He was already briefed with our situation and we went looking. They had one that matched 98% of what we wanted. Had it detailed with a full tank of gas for us to test drive. We took it home for the weekend and fell in love with it.. four day later, the bed was lined and had the cover on it. IT WAS SUCH A PLEASANT AND GREAT EXPERIENCE:) More
by AndyD
Employees Worked With
Craig Niehaus, sales manager & Bredon Allen, salesman
September 16, 2019
Awesome Richard Jackson was amazing; He went the extra mile on everything. He treated me like family. Byers staff was excellent; They made me feel comfortabl Richard Jackson was amazing; He went the extra mile on everything. He treated me like family. Byers staff was excellent; They made me feel comfortable. More
by Trina
Employees Worked With
Richard Jackson And Kevin
August 09, 2019
Everything was painless! My salesman (Andy Peabody) was the ONLY salesman from the internet that took time to listen instead of telling everything about the truck I was lookin My salesman (Andy Peabody) was the ONLY salesman from the internet that took time to listen instead of telling everything about the truck I was looking at buying. CASH means nothing to young salesmen. They have been trained to get everyone to use credit. Some people just prefer to write a check because they can! Andy listened to what I wanted and made it happen. Great job Andy and Kevin! Frank L Bush More
by Frank
Employees Worked With
Andy, Kevin
June 17, 2019
Nothing but good ole fun Dealer was great. Made things very painless, people there are awesome and were able to deal with my humor. They tried there best to get me a good deal Dealer was great. Made things very painless, people there are awesome and were able to deal with my humor. They tried there best to get me a good deal and I appreciate there patience with me. More
by Angi
Employees Worked With
Gabriel Lugo
June 05, 2019
It was the easiest and shortest buying experience i've ever It was a great experience from start to finish. I don't like a dealership where the salesman has to run back and forth several times to their manager. It was a great experience from start to finish. I don't like a dealership where the salesman has to run back and forth several times to their manager. I told Andy what I wanted for my trade and what I would give for theirs. Two visits to the manager and we had a deal. More
by Lew
Employees Worked With
Andy Peabody
May 21, 2019
Great experience We went in for the first time and were met with the friendly and courteous salesman Tyler Kingsbury. He helped us get what we wanted for the price we We went in for the first time and were met with the friendly and courteous salesman Tyler Kingsbury. He helped us get what we wanted for the price we wanted with no pressure. Will definitely come back when it's time to get a new car! More
by Alicia J
Employees Worked With
Tyler Kingsbury
