Byers Chevrolet

Service Department is terrible, dishonest and incompetent! Every time I take my vehicle in there is an issue. The last time was the straw that broke the camels back. Took my vehicle ther incompetent! Every time I take my vehicle in there is an issue. The last time was the straw that broke the camels back. Took my vehicle there for transmission fluid change and ironically, less than a month later I get all sorts of errors in the information center, the best being " service transmission now, unable to shift soon" Called dealership and they couldn't even advise me if I should continue to drive the vehicle or not. Left vehicle with them and they informed me that the message is being caused by some sort of electrical component associated with the gear shifter that is not covered by the powertrain warranty and will cost be $1,000.00. Vehicle only has 45,000 Miles on it. Once I informed them I paid for an extended bumper to bumper warranty they covered the issue lass the deductible. Part took 4 days to come in and then they left my vehicle sit on the lot for another 4 days before they even decided to install it. The worst part was the service representative (Glenn) told me they were working on it on two different occasions. i know for a fact that was not true because my vehicle didn't move off the lot from where they parked it 4 days earlier. I can deal with a lot of things but dishonesty is not one of them. Needless to say I will not be spending another nickel of my hard earned money at this dealership!!! More

Brett at byers was easy and polite to deal with. The whole team there made the car buying experience fast and easy. The whole team there made the car buying experience fast and easy. More

Brett McConnaughey is the man! Helped us upgrade my trade in and it was a smooth and easy Helped us upgrade my trade in and it was a smooth and easy More

I originally gave a 5 star review. But after less than a year I have to change my review. I bought a 2018 Chevy Trax from Trey in the used cars. Trey went above and beyond for me as we But after less than a year I have to change my review. I bought a 2018 Chevy Trax from Trey in the used cars. Trey went above and beyond for me as well as the managers and service staff there. Thanks Luc for putting up with me and these issues. Shortly after driving off the lot all of the problems started and they have not stopped. Started with a bad line and bad door lock. Since then the turbo was replaced, the engine was replaced, countless lines have been replaced, and it is leaking antifreeze for the 2nd time in less than 60 days. I am grateful they have paid for all of the repairs. However, it just doesn't stop. Either their "mechanics" don't know how to work or cars or I was sold a piece of s*** car. Either way, just coming out of bankruptcy and trying to get back on my feet this definitely is not helping and it is adding more stress to my life. Not how I wanted my car buying experience to go. The Trax has spent more time in their shop than it has in my driveway. I might have put 3,000 miles on it since I bought it back in May 2024 and here it is January 2025. I don't feel comfortable taking it on long trips with it constantly having issues. I will NEVER purchase another vehicle from Byers. I can't wait to get out of this loan. More

Brett McConaughey was very easy to work with and did not pressure us at all. And has been great on his follow up! pressure us at all. And has been great on his follow up! More

Our experience was very pleasant. The salesman Brett McConaughey Was very personable and didn't pressure us at all. We went. For a test drive and had our deal worked quickly. The wh The salesman Brett McConaughey Was very personable and didn't pressure us at all. We went. For a test drive and had our deal worked quickly. The whole process went very smooth and we are very satisfied with our truck. More

I bought a 2019 GMC Canyon! I was very pleased with their salesman Brett McConnaughey and the rest of the team. They worked hard get to price I was happy with, gave me very good I was very pleased with their salesman Brett McConnaughey and the rest of the team. They worked hard get to price I was happy with, gave me very good price for my trade in, answered all my and no high-pressure sales! More

Greatest experience I’ve ever had on both sides, sales and financial Brett McConaughey and Luke Flowers were amazing and the whole team was friendly and welcoming. Thanks for the new car and financial Brett McConaughey and Luke Flowers were amazing and the whole team was friendly and welcoming. Thanks for the new car More