Back

Byers Airport Subaru - Service Center

Columbus, OH

4.7
85 Reviews

85 Reviews of Byers Airport Subaru - Service Center

Sort by
December 03, 2019

People were helpful and pleasant. Service was quick, all questions and concerns were answered to my satisfaction. Very pleasant experience. Would recommend Byers to anyone. More

by Sofia
Recommend Dealer
Yes
Jan 02, 2020 -

Byers Airport Subaru responded

Thank you for choosing Byers Imports, we greatly appreciate your review and support!

November 21, 2019

Very happy with the level and professionalism of Byers Airport Subaru service. That thing that checks the alignment is amzizing. We live over an hour away and have other options, this is worth the effor More

by franklin-miller
Recommend Dealer
Yes
Jan 02, 2020 -

Byers Airport Subaru responded

Thank you for choosing Byers Imports, we greatly appreciate your review and support!

October 19, 2019

It was perfect. Always great service and very knowledgeable people. I am very pleased with the dealer. Xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx x More

by CherylBoyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 19, 2019

Excellent customer service! Tim at Byers Import was very knowledgeable and his followup to track the issue was excellent! I would return again if I had issues with Subaru. More

by Trm
Customer Service
Friendliness
Recommend Dealer
Yes
October 16, 2019

Nate was a great salesman. There was no pressure and he answered all my questions thoroughly. My recent visit to the service department was perfect. More

by Cats
Recommend Dealer
Yes
Employees Worked With
Nate Burton
October 11, 2019

RECALLS=2 AND OIL CHANGE service advisor he seemed very aggressive with us about having my tires rotated on my outback! a smart xxx about it!! NO I DID NOT WANT MY TIRES RO More

by SOYBEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 02, 2019

60k Service Quick, efficient, gave me a loaner for the day. My only complaint is I got a discount coupon via email the day after the service. More

by Rugbybum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 21, 2019

Terrible experience Worst service experience ever. This service department doesn't stand by their warranty. Never buy tires here. They can't fix them and then day you hav More

by Not a stupid girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Smith, Matt
Aug 22, 2019 -

Byers Airport Subaru responded

We understand your frustration and want to let you know that we have limitations that we hold ourselves to in order to make sure your vehicle is completely safe and road worthy. As easy as "googling" an issue sounds, every situation is completely different. Our factory certified master technicians have gone through countless hours of training from the manufacturer to make sure they have complete grasp of the vehicles and any issue that may arise. We understand your frustration, but can assure you we did our absolute best to provide you with a satisfactory experience.

July 18, 2019

Had appointment for air bag replacement and was told that there was another recall and the service department was able to do it the same day. We were told it would take 2hrs to replace air More

by Steve63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 15, 2019

Repair Byers fit me in with a bad problem. Diagnosed and fixed as soon as possible. They helped with the long repair with the use of a loaner. Staff are al More

by Skw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
8