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Byers Airport Subaru - Service Center

Columbus, OH

4.7
85 Reviews

85 Reviews of Byers Airport Subaru - Service Center

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July 24, 2022

Wonderful service, very accommodating. I would recommend Byers Imports to anyone! The staff also was very pleasant. N More

by mog749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022 -

Byers Airport Subaru responded

Hi, we are so happy that you chose Byers Airport Subaru and Byers Imports to service your vehicle! We appreciate your business and are thankful for your review.

July 16, 2022

Needed to have the valve box replaced on the CVT transmission, at 85,000 miles. The staff were very accommodating, lesbian, and professional, and the work was completed in a timely Leander as promis More

by Picktownjimz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harmon Woodford, Ashley and Ken
Aug 10, 2022 -

Byers Airport Subaru responded

Hi, we are so happy that you chose Byers Airport Subaru and Byers Imports to service your vehicle! We appreciate your business and are thankful for your review.

July 08, 2022

Byers Airport Subaru and their service department came highly recommended while searching for an Outback. Six years on, I can concur with overall experience. More

by mtarpy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2022 -

Byers Airport Subaru responded

Hi, we are so happy you chose Byers Airport Subaru to help with your vehicle sales and service needs! We appreciate your business and are thankful for your review.

May 06, 2022

Very helpful - polite associates - made the stressful situation very less stressful - made it a very positive experience More

by Judie henniger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eva Castaneda, Thomas McLymobt
May 09, 2022 -

Byers Airport Subaru responded

Hi Judie, Thank you for choosing Byers Imports to service your vehicle! We greatly appreciate your business and review.

April 22, 2022

Maintence chk in very easy & professional. Annual maintence completed in a few hours & car was washed. Didn’t see one new car in an empty showroom but just a sign of our times. More

by drlight
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 25, 2022 -

Byers Airport Subaru responded

Hi! Thank you for trusting Byers Imports to service your Subaru. We appreciate your business and review!

March 23, 2022

Lack of commitment to customers. After having a car reserved for about a month with Byers Airport Subaru and despite being a highly qualified buyer, and my multiple follow up commun More

by E.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 23, 2022 -

Byers Airport Subaru responded

Hi, we are sorry you did not have a 5-star experience with us. After speaking with the manager, it seems there was confusion with items not discussed to your liking in regards to changing market interest rates, deposits, & dealer fee's. The manager did not want this misunderstanding to result in you feeling forced to buy a car and therefore be unhappy with your experience.

February 25, 2022

They are always kind and courteous as well as taking excellent care of our car. More

by rkrawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2022 -

Byers Airport Subaru responded

Hi! Thank you for trusting Byers Imports to service your Subaru. We appreciate your business and review!

January 12, 2022

I love my "Airport Subaru" folks! They are friendly, efficient, courteous, keep me alert with my 2017 Outback maintenance updates via text messaging while waiting in their showroom, and their prices are More

by dougramsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eva Castaneda
Jan 12, 2022 -

Byers Airport Subaru responded

Hi Doug! We really appreciate your loyalty to Byers Airport Subaru. Buying your Outback from Byers and continuing to service it with us means a lot to our family! We appreciate your business and thoughtful review.

January 06, 2022

Pleasant people to deal with I feel confident when I leave my car treated righ More

by Verizon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2022 -

Byers Airport Subaru responded

Hi! Thank you for trusting Byers Imports to service your vehicle. We appreciate your business and review!

December 22, 2021

I expect as wash with my service. I didn’t get one and it was a sunny day. More

by david_wuellner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2021 -

Byers Airport Subaru responded

Hi David, we are sorry you didn't get a wash this visit. Oftentimes in the colder months, it is common to not wash a vehicle if the temperature is below freezing. We hope you give us another opportunity to earn your business!

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