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Byers Airport Subaru - Service Center

Columbus, OH

4.7
85 Reviews

85 Reviews of Byers Airport Subaru - Service Center

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January 16, 2023

Great service quick and easy process Happy staff to deal with Customer care is great More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2023 -

Byers Airport Subaru responded

Hi, we are so happy you trusted Airport Subaru of Byers Imports to service your Subaru! We appreciate your business and are thankful for your review.

January 11, 2023

Byes Airport Subaru did a great job in fixing the transmission problem of gear shift not going from PARK to Reverse. More

by hendershot.patsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2023 -

Byers Airport Subaru responded

Hi, we are so happy you trusted Airport Subaru of Byers Imports to service your Subaru! We appreciate your business and are thankful for your review.

December 31, 2022

This review is specifically for Ashley Ross in the service department. Extremely helpful and always communicates if any problems may arise during service. Highly recommend the dealership as a whole an More

by taylormeek06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2023 -

Byers Airport Subaru responded

Hi Taylor, we are so happy you always trust Byers Imports to service your Subaru! We appreciate your business and are thankful for your review. Ashley does an amazing job, we will pass on your kind words.

November 14, 2022

After several failed attempts to have Byers repair my Outback, I’ve come to the conclusion that their techs are either completely incompetent or they were just trying to run out my warranty. After they l More

by D
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heath Maynard
Nov 14, 2022 -

Byers Airport Subaru responded

Hi D, we are sorry to hear about your experience and would like to know more. At your convenience, please reach out to ayochus@byersauto.com

November 13, 2022

Easy to get an appointment and service was completed on time. My service tech did a great job telling me about the 60k service I was having done and what it would cost. A great experience! More

by DGW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2022 -

Byers Airport Subaru responded

Hi, we are so happy that you chose Byers Imports to do the 60k service your vehicle! We appreciate your business and are thankful for your review.

October 24, 2022

Service representative great. Remembers whom I am. Engine clean and car was washed. Will go back for 6 month check.. More

by dmier
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 26, 2022 -

Byers Airport Subaru responded

Hi, we are so happy that you chose Byers Imports to service your vehicle! We appreciate your business and are thankful for your review. See you in 6 months!

September 24, 2022

Ken Hibbitt, sales manager, was exceptional in sharing his time and attention to our concern. He recognized the problem and after an hour or more of his personal involvement, he ordered and received the More

by ccslisher2
Recommend Dealer
Yes
Sep 26, 2022 -

Byers Airport Subaru responded

Hi, we are so happy that you chose Byers Imports to service your vehicle! We appreciate your business and are thankful for your review.

September 22, 2022

Service was quick and easy however someone wearing overwhelming cologne was obviously in my car at some point in time leaving a horrible lingering odor for several days. It still isn't gone. More

by Blacklick resident
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2022 -

Byers Airport Subaru responded

Hi, we are so happy that you chose Byers Imports to service your vehicle! Your comments will be passed on to our service manager. We appreciate your business and are thankful for your review.

July 26, 2022

All went smooth from Thomas Answering questions while booking appt , reminders , and checking in , courtesy car and pickup . . Happy with my Subaru and Byers totally . More

by lynnkey22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022 -

Byers Airport Subaru responded

Hi, we are so happy that you chose Byers Airport Subaru and Byers Imports to service your vehicle! We appreciate your business and are thankful for your review.

July 26, 2022

I appreciate all that was given me by the service provider! He was knowledgeable ,friendly and helpful. More

by mckchris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022 -

Byers Airport Subaru responded

Hi, we are so happy that you chose Byers Airport Subaru and Byers Imports to service your vehicle! We appreciate your business and are thankful for your review.

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