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Byers Airport Subaru
Columbus, OH
156 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 156 reviews
December 03, 2019
People were helpful and pleasant. Service was quick, all questions and concerns were answered to my satisfaction. Very pleasant experience. Would recommend Byers to anyone. questions and concerns were answered to my satisfaction. Very pleasant experience. Would recommend Byers to anyone. More
by Sofia
November 21, 2019
Very happy with the level and professionalism of Byers Airport Subaru service. That thing that checks the alignment is amzizing. We live over an hour away and have other options, this is worth the effor Airport Subaru service. That thing that checks the alignment is amzizing. We live over an hour away and have other options, this is worth the effort. Highly recommend. More
by franklin-miller
October 27, 2019
Purchase of Subaru Forester Took a long time but overall a good experience Adam listened to what we wanted and helped us narrow down our choices. Met our expectations on our Took a long time but overall a good experience Adam listened to what we wanted and helped us narrow down our choices. Met our expectations on our trade in. I will go back when I am ready for another car. Tony in finance was quick and efficient Subaru. Forester Sales new did not allow me to select Subaru More
by Bruce
October 19, 2019
Excellent customer service! Tim at Byers Import was very knowledgeable and his followup to track the issue was excellent! I would return again if I had issues with Subaru. Tim at Byers Import was very knowledgeable and his followup to track the issue was excellent! I would return again if I had issues with Subaru. More
by Trm
October 19, 2019
It was perfect. Always great service and very knowledgeable people. I am very pleased with the dealer. Xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx x Always great service and very knowledgeable people. I am very pleased with the dealer. Xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxxxxx xxx xxx xxx. More
by CherylBoyd
October 16, 2019
Nate was a great salesman. There was no pressure and he answered all my questions thoroughly. My recent visit to the service department was perfect. answered all my questions thoroughly. My recent visit to the service department was perfect. More
by Cats
Employees Worked With
Nate Burton
October 11, 2019
RECALLS=2 AND OIL CHANGE service advisor he seemed very aggressive with us about having my tires rotated on my outback! a smart xxx about it!! NO I DID NOT WANT MY TIRES RO service advisor he seemed very aggressive with us about having my tires rotated on my outback! a smart xxx about it!! NO I DID NOT WANT MY TIRES ROTATED !!!!! HE KEPT INSTEADTED I NEEDED MY TIRES ROTATED! I AM 64 YEARS OLD I KNOW WHAT I WANT AND WHAT I DONT WANT ? DONT NEED SOMEONE TO TRY TO HARD SELL ME STUFF?DOES THE ADVISOR THINK I AM STUPID !! I HAVE NO PROBLEM TO TAKE MY BUSINESS ELSEWHERE ? More
by SOYBEAN
October 02, 2019
60k Service Quick, efficient, gave me a loaner for the day. My only complaint is I got a discount coupon via email the day after the service. Quick, efficient, gave me a loaner for the day. My only complaint is I got a discount coupon via email the day after the service. More
by Rugbybum
August 21, 2019
Terrible experience Worst service experience ever. This service department doesn't stand by their warranty. Never buy tires here. They can't fix them and then day you hav Worst service experience ever. This service department doesn't stand by their warranty. Never buy tires here. They can't fix them and then day you have to buy 4 new. They should replace all 4 if one can't be fixed. Not to mention, go to a tire shop, they DID fix it. For free. And if they cannot recreate a scenario then they should Google it like the rest of the world instead of not fixing it. They're super nice though. :/ More
by Not a stupid girl
Employees Worked With
John Smith, Matt
July 18, 2019
Had appointment for air bag replacement and was told that there was another recall and the service department was able to do it the same day. We were told it would take 2hrs to replace air and was told that there was another recall and the service department was able to do it the same day. We were told it would take 2hrs to replace air bag but with the other recall it would be 4hrs so they arranged a shuttle to take us to Easton so we didn’t have to wait in the dealership More
by Steve63
