Byers Airport Subaru
Columbus, OH
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I am pleased with the service department at this location mainly because of Thomas McLymont. He is extremely helpful and considerate. He goes above and beyond to make sure my car gets the best service mainly because of Thomas McLymont. He is extremely helpful and considerate. He goes above and beyond to make sure my car gets the best service More
Great service, nice people, very sanitary everywhere there, whether in the service area, sales area, restrooms, outside. They had a loaner car for me. It's too bad we all had to wear masks. there, whether in the service area, sales area, restrooms, outside. They had a loaner car for me. It's too bad we all had to wear masks. More
Liars and thieves, you decide. air conditioner not working cool air coming out of just one dash vent Was told it just needed recharged $ 160. But then after they had it decid air conditioner not working cool air coming out of just one dash vent Was told it just needed recharged $ 160. But then after they had it decided it needed a knew condenser for $800.00. I told them I would pass. Then I was told that I would still have to pay $160.00 plus tax for the recharge that they did. I paid them $177.38 and drove home. Air still exactly the same. I went on YouTube and watched video on how to recharge and then went to Walmart and for $19.88 plus tax purchased recharge kit and followed instruction. Air conditioner now blowing cold air out of all vents just like new. What do you think? Liars and thieves ? More
Completely Blew Me Off I attempted to buy a new vehicle online. I showed interest in an automobile and a salesperson emailed me. I asked for the e-price of the vehicle an I attempted to buy a new vehicle online. I showed interest in an automobile and a salesperson emailed me. I asked for the e-price of the vehicle and instead of telling me, he asked how much I would pay. I offered him a price and how much I would like for my trade-in. He responded with, “I would love to help but I think your trade value is going to be the problem. We may be close on our car though.. You may want to find a buyer for your trade first.. Have you had your trade appraised?” I told him I had it appraised earlier from another dealership that day and that I had completed a trade inquiry form and credit application for his dealership. This occurred around 2pm that day. He never replied to my email. So, he wouldn’t give me the e-price, asked me what I’d like to pay, responded with “that’s too much. Try elsewhere “ without even looking at the trade-in information I had sent to the dealership. Really poor customer service! More
I’ve used Byers Subaru ever since I bought my Forrester there! I am never disappointed! Staff are always polite and if there ever is a minor blooper (1 time) they quickly and politely fix it! The waiting a there! I am never disappointed! Staff are always polite and if there ever is a minor blooper (1 time) they quickly and politely fix it! The waiting area for customers is the best I’ve ever seen in my days of owning cars! More
The best service ever. Everything and more was checked and fixed. Everyone was super and it was the fastest service over ever had. Number one for sure and fixed. Everyone was super and it was the fastest service over ever had. Number one for sure More
At Byers Airport my scheduled maintenance appointment was short and sweet for my Subaru. All the folks are friendly, courteous, and informative. I will return as I have for the last sixteen years. short and sweet for my Subaru. All the folks are friendly, courteous, and informative. I will return as I have for the last sixteen years. More