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Byers Airport Subaru
Columbus, OH
155 Reviews
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Helpful September 21, 2021
I ended up buying a 2021 Subaru Outback Limited XT from Byers Airport Subaru. They were firm but fair in my pricing and while other Subaru dealerships in the city were reneging on written price offers, Byers Airport Subaru. They were firm but fair in my pricing and while other Subaru dealerships in the city were reneging on written price offers, when I showed up to test drive the vehicle, George honored his word on the pricing he agreed to with me via email. My purchase price was competitive, but I did feel like they started me off low on my trade. Eventually I got what I needed to get and after the tax implications was equivalent to what Carmax was offering me for an outright purchase. I'm not the best at new car buying and this part made me a little uncomfortable, but George and Dave were not high pressure at all. Just very matter of fact about the deal. Overall though, it was a win win. I'm sure there was probably a little chicken on the bone for the front end deal (let alone the back end stuff we don't ever know about), but I felt my deal was fair and straight forward. F&I was also very straight forward. "Here are you options. Based on everything we've talked about, I'd recommend xx plan for you. Here's what it would add to your deal and your new payment." In the end, I declined all my F&I options, and there was no high pressure sales tactic or payment packing that I had to call them out on. Everyone I dealt with treated me with respect and honesty at all times. Dave ran me through my delivery, and man, I'm glad he did. The technology in the new Outbacks is just about overwhelming!!!! Overall, would highly recommend this dealership for new and used cars as George is responsible for both. More
by outbackguy
September 15, 2021
Thomas was fantastic to work with for my 30k mile inspection. He and the service manager took the time to talk with me about the tow package I had installed and compared it to their package with new inspection. He and the service manager took the time to talk with me about the tow package I had installed and compared it to their package with new turbo engine on the 2021 Outback. The trade-in seed has been planted! More
by New2Subies25
August 13, 2021
They always seem to make time to service my car when I need it . That’s saying a lot because I work a hectic schedule and they always accommodate me nicely. As well as can be expected need it . That’s saying a lot because I work a hectic schedule and they always accommodate me nicely. As well as can be expected More
by AAA>Legacy
August 06, 2021
First visit for a 6,000 mi. Maintenance check was top notch, service manager was attentive and pleasant. The dealership delivered on communicated expectations. I’ll be back. notch, service manager was attentive and pleasant. The dealership delivered on communicated expectations. I’ll be back. More
by glc43054
Employees Worked With
Eva Castaneda, Andrew delivered on an earlier re-delivery visit.
