Byers Airport Subaru

This review is specifically for Ashley Ross in the service department. Extremely helpful and always communicates if any problems may arise during service. Highly recommend the dealership as a whole an service department. Extremely helpful and always communicates if any problems may arise during service. Highly recommend the dealership as a whole and look forward to many years of business with them! More

After several failed attempts to have Byers repair my Outback, I’ve come to the conclusion that their techs are either completely incompetent or they were just trying to run out my warranty. After they l Outback, I’ve come to the conclusion that their techs are either completely incompetent or they were just trying to run out my warranty. After they lied to me me and told me my headlights weren’t adjustable I pressed the issue and they finally admitted that the headlights are adjustable but if they adjusted them they would have to recalibrate the eye-sight system. More

Easy to get an appointment and service was completed on time. My service tech did a great job telling me about the 60k service I was having done and what it would cost. A great experience! time. My service tech did a great job telling me about the 60k service I was having done and what it would cost. A great experience! More

Service representative great. Remembers whom I am. Engine clean and car was washed. Will go back for 6 month check.. Remembers whom I am. Engine clean and car was washed. Will go back for 6 month check.. More

Never responded to online inquiry. Must have all the sales they need. Would recommend going elsewhere. Must have all the sales they need. Would recommend going elsewhere. More

Ken Hibbitt, sales manager, was exceptional in sharing his time and attention to our concern. He recognized the problem and after an hour or more of his personal involvement, he ordered and received the his time and attention to our concern. He recognized the problem and after an hour or more of his personal involvement, he ordered and received the necessary correction part in a very timely fashion. The new part was installed in appropriate time frame and we left with a fresh car wash. More

Service was quick and easy however someone wearing overwhelming cologne was obviously in my car at some point in time leaving a horrible lingering odor for several days. It still isn't gone. overwhelming cologne was obviously in my car at some point in time leaving a horrible lingering odor for several days. It still isn't gone. More

My wife and I took our trade to the dealership after we got the kbb value from their website. The value was 48,000 and they offered 38,000 for our car when similar cars are selling for 52-55k. Our car is got the kbb value from their website. The value was 48,000 and they offered 38,000 for our car when similar cars are selling for 52-55k. Our car is in very good condition so no justification other than greed comes to mind. So if you want to be lowballed and taken advantage of then take your car there! They should not have KBB attached to there website if they have no intention of even coming close to the figures KBB puts out! Furthermore the salesman said he would contact us after further discussion with the manager, obviously this has sent happened! More

All went smooth from Thomas Answering questions while booking appt , reminders , and checking in , courtesy car and pickup . . Happy with my Subaru and Byers totally . booking appt , reminders , and checking in , courtesy car and pickup . . Happy with my Subaru and Byers totally . More

I appreciate all that was given me by the service provider! He was knowledgeable ,friendly and helpful. provider! He was knowledgeable ,friendly and helpful. More