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Byers Airport Subaru

Columbus, OH

4.5
156 Reviews
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401 North Hamilton Road

Columbus, OH

43213

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Showing 156 reviews

September 24, 2022

Ken Hibbitt, sales manager, was exceptional in sharing his time and attention to our concern. He recognized the problem and after an hour or more of his personal involvement, he ordered and received the More

by ccslisher2
Recommend Dealer
Yes
Sep 26, 2022 -

Byers Airport Subaru responded

Hi, we are so happy that you chose Byers Imports to service your vehicle! We appreciate your business and are thankful for your review.

September 22, 2022

Service was quick and easy however someone wearing overwhelming cologne was obviously in my car at some point in time leaving a horrible lingering odor for several days. It still isn't gone. More

by Blacklick resident
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2022 -

Byers Airport Subaru responded

Hi, we are so happy that you chose Byers Imports to service your vehicle! Your comments will be passed on to our service manager. We appreciate your business and are thankful for your review.

August 07, 2022

My wife and I took our trade to the dealership after we got the kbb value from their website. The value was 48,000 and they offered 38,000 for our car when similar cars are selling for 52-55k. Our car is More

by GsH
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Disbennett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Byers Airport Subaru responded

Hi, we're sorry you did not have a 5-star experience and this is not standard for our dealership or brand. Our management is looking into your experience.

July 26, 2022

All went smooth from Thomas Answering questions while booking appt , reminders , and checking in , courtesy car and pickup . . Happy with my Subaru and Byers totally . More

by lynnkey22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022 -

Byers Airport Subaru responded

Hi, we are so happy that you chose Byers Airport Subaru and Byers Imports to service your vehicle! We appreciate your business and are thankful for your review.

July 26, 2022

I appreciate all that was given me by the service provider! He was knowledgeable ,friendly and helpful. More

by mckchris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022 -

Byers Airport Subaru responded

Hi, we are so happy that you chose Byers Airport Subaru and Byers Imports to service your vehicle! We appreciate your business and are thankful for your review.

July 24, 2022

Wonderful service, very accommodating. I would recommend Byers Imports to anyone! The staff also was very pleasant. N More

by mog749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022 -

Byers Airport Subaru responded

Hi, we are so happy that you chose Byers Airport Subaru and Byers Imports to service your vehicle! We appreciate your business and are thankful for your review.

July 16, 2022

Needed to have the valve box replaced on the CVT transmission, at 85,000 miles. The staff were very accommodating, lesbian, and professional, and the work was completed in a timely Leander as promis More

by Picktownjimz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harmon Woodford, Ashley and Ken
Aug 10, 2022 -

Byers Airport Subaru responded

Hi, we are so happy that you chose Byers Airport Subaru and Byers Imports to service your vehicle! We appreciate your business and are thankful for your review.

July 08, 2022

Byers Airport Subaru and their service department came highly recommended while searching for an Outback. Six years on, I can concur with overall experience. More

by mtarpy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2022 -

Byers Airport Subaru responded

Hi, we are so happy you chose Byers Airport Subaru to help with your vehicle sales and service needs! We appreciate your business and are thankful for your review.

May 06, 2022

Very helpful - polite associates - made the stressful situation very less stressful - made it a very positive experience More

by Judie henniger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eva Castaneda, Thomas McLymobt
May 09, 2022 -

Byers Airport Subaru responded

Hi Judie, Thank you for choosing Byers Imports to service your vehicle! We greatly appreciate your business and review.

April 22, 2022

Maintence chk in very easy & professional. Annual maintence completed in a few hours & car was washed. Didn’t see one new car in an empty showroom but just a sign of our times. More

by drlight
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 25, 2022 -

Byers Airport Subaru responded

Hi! Thank you for trusting Byers Imports to service your Subaru. We appreciate your business and review!

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