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Byers Airport Subaru

Columbus, OH

4.5
156 Reviews
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401 North Hamilton Road

Columbus, OH

43213

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Showing 156 reviews

February 11, 2023

We have ALWAYS been satisfied with the superior quality of work & service at Subaru! Thank you! More

by mrslynnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
January 27, 2023

I took a vehicle in that was purchased there by my son years ago for repairs related to two recalls. I arrived a little early, but they started working on the car right away, and had the repairs fixed in More

by mgail590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 28, 2023 -

Byers Airport Subaru responded

Hi, we are so happy you chose Byers Airport Subaru to service your vehicle! We appreciate your business and are thankful for your review.

January 16, 2023

Great service quick and easy process Happy staff to deal with Customer care is great More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2023 -

Byers Airport Subaru responded

Hi, we are so happy you trusted Airport Subaru of Byers Imports to service your Subaru! We appreciate your business and are thankful for your review.

January 11, 2023

Byes Airport Subaru did a great job in fixing the transmission problem of gear shift not going from PARK to Reverse. More

by hendershot.patsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2023 -

Byers Airport Subaru responded

Hi, we are so happy you trusted Airport Subaru of Byers Imports to service your Subaru! We appreciate your business and are thankful for your review.

January 08, 2023

Will continue to do business with Byers airport Subaru for many years to come. Shoutout to Brian Snow at Subaru/Audi for a great car buying experience. Also Adam is top notch too. More

by taylormeek06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Snow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Byers Airport Subaru responded

Hi Taylor, we are so happy you chose Byers Airport Subaru to help find your new Subaru! We appreciate your business and are thankful for your review.

December 31, 2022

This review is specifically for Ashley Ross in the service department. Extremely helpful and always communicates if any problems may arise during service. Highly recommend the dealership as a whole an More

by taylormeek06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2023 -

Byers Airport Subaru responded

Hi Taylor, we are so happy you always trust Byers Imports to service your Subaru! We appreciate your business and are thankful for your review. Ashley does an amazing job, we will pass on your kind words.

November 14, 2022

After several failed attempts to have Byers repair my Outback, I’ve come to the conclusion that their techs are either completely incompetent or they were just trying to run out my warranty. After they l More

by D
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heath Maynard
Nov 14, 2022 -

Byers Airport Subaru responded

Hi D, we are sorry to hear about your experience and would like to know more. At your convenience, please reach out to ayochus@byersauto.com

November 13, 2022

Easy to get an appointment and service was completed on time. My service tech did a great job telling me about the 60k service I was having done and what it would cost. A great experience! More

by DGW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2022 -

Byers Airport Subaru responded

Hi, we are so happy that you chose Byers Imports to do the 60k service your vehicle! We appreciate your business and are thankful for your review.

October 24, 2022

Service representative great. Remembers whom I am. Engine clean and car was washed. Will go back for 6 month check.. More

by dmier
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 26, 2022 -

Byers Airport Subaru responded

Hi, we are so happy that you chose Byers Imports to service your vehicle! We appreciate your business and are thankful for your review. See you in 6 months!

September 28, 2022

Never responded to online inquiry. Must have all the sales they need. Would recommend going elsewhere. More

by Justin P.
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Cramblett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Byers Airport Subaru responded

Hi Justin, we apologize you did not receive a response and assure you that is not standard for our dealership or brand. Our management is looking into your inquiry but if you'd like email us your contact info to ayochus@byersauto.com, we'd be happy to pass it on to them directly.