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Byers Airport Subaru

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.5
156 Reviews
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401 North Hamilton Road

Columbus, OH

43213

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Showing 156 reviews

August 25, 2023

I have owned my 17 Outback for 5 years. Every single service call in that time has been spot on. Real customer service! Rare these days More

by pjl527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eva Castaneda
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Aug 29, 2023 -

Byers Airport Subaru responded

Thank you for your five-star review, your kind words mean the world! We pride ourselves on our customer service and are truly glad to hear we've been consistent in delivering that same level of care over the past 5 years. It's great to know that Byers Imports is still providing customers with the excellent service they deserve. We look forward to continuing to serve you for many more years to come.

August 23, 2023

Quick, clean, courteous. There is work space for me to use while I wait for my vehicle. I’ve never had a bad experience with Byers. More

by denise.strait
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dawn Wells
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Aug 24, 2023 -

Byers Airport Subaru responded

Denise, thank you so much for your 5-star review of Byers Imports. We really appreciate hearing that your visits have been pleasant and efficient, from the moment you arrive onsite to the time we hand your vehicle back over. Providing comfortable workspaces for our customers during their stay is a priority for us to ensure everyone feels welcome at our business. We strive for exceptional service in an effort to make sure every customer feels valued and respected - it's what we work hard each day to achieve. Thank you for taking the time to share your experience with us and we look forward to seeing you again soon!

August 15, 2023

Amazing group in the service department! They get it and take great care of you, not a lot of what you DON'T need just exactly what you do! Thank you to Thomas for such quick, competent an More

by Neil Scott
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas in Service Dept.
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Aug 16, 2023 -

Byers Airport Subaru responded

Hi Neil, Thanks so much for your review - we appreciate the kind words about Thomas and the Service Department! We are so glad to hear we got it just right for you, and that you have enjoyed our quick and caring service. Our team works really hard to ensure that your visit is nothing short of exemplary every time. Your feedback keeps us motivated in continuing to strive for excellence - thank you! Hope you'll come back soon to see us at Byers Airport Subaru. Feel free to give us a call if you ever have any questions or need assistance. Thanks again!

June 21, 2023

Subaru service is always excellent! Nelson in Subaru is the best and let me ride his scooter while I waited More

by emilyxelaine
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Recommend Dealer
Yes
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Jun 21, 2023 -

Byers Airport Subaru responded

Emily, thank you for the five-star review for Byers Imports! We're delighted that your experience with us was excellent, and appreciate hearing specifics about your visit. We are thrilled to hear that Nelson helped make it especially enjoyable with his extraordinary hospitality, providing you the opportunity to ride his scooter during your stay with us. We take pride in the level of service we offer our customers and strive to provide an exceptional experience each time. Thank you for giving us the opportunity to serve you and our community! We look forward to seeing you again next time you need service or a new car.

June 08, 2023

Awesome… They take care of customers and employees as I have seen evidenced by there ability to keep their employees… Loyalty!!! More

by davidcholscher
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Recommend Dealer
Yes
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Jun 09, 2023 -

Byers Airport Subaru responded

Thank you, David! We are pleased to hear that you feel our commitment to taking care of customers and employees is evidenced by our ability to keep them loyal. Here at Byers Imports, we are dedicated to providing the best possible services and experiences for both our customers and staff. We do value each employee - their loyalty ensures quality service and products. We strive to provide unparalleled customer service that make you happy whenever you visit us. We look forward to your next visit!

April 12, 2023

Professional, friendly, and reliable service Also great communication. Clean waiting room and refreshments are available More

by cchellis
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Recommend Dealer
Yes
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Apr 14, 2023 -

Byers Airport Subaru responded

Hi, we are so happy you chose Byers Imports to service your vehicle! We appreciate your business and are thankful for your review.

April 11, 2023

I don’t think I can do any better than to take my car to someone who I know will take care of the problem and not worry about it More

by Glenda
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Recommend Dealer
Yes
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Apr 12, 2023 -

Byers Airport Subaru responded

Hi Glenda, we are so happy you chose Byers Imports to service your vehicle! We appreciate your business and are thankful for your review.

April 03, 2023

I’m always satisfied with the service, attentiveness, and kindness I receive at Byers Subaru. I appreciate just showing up and getting my car serviced without an appointment. More

by cscremeans
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Recommend Dealer
Yes
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Apr 04, 2023 -

Byers Airport Subaru responded

Hi, thank you for choosing Byers Airport Subaru to service your vehicle. We appreciate your business and are thankful for your review.

March 24, 2023

It was a pleasing experience. The people were nice and I was out in a few moments. I did not finish my experience but did receive a call to see how I was doing. This call encou More

by Julius Ladipo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eva Castaneda
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Mar 27, 2023 -

Byers Airport Subaru responded

Hi Julius, thank you for choosing Byers Imports to help with your vehicle needs! We appreciate your business and are thankful for your review.

February 21, 2023

I brought my 22 Ascent into service on a recall. Byers was prompt and pleasant in providing the necessary service to my vehicle. More

by hdstuff99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eva Castaneda
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Feb 22, 2023 -

Byers Airport Subaru responded

Hi, thank you for choosing Byers Imports to service your Ascent! We appreciate your business and are thankful for your review.

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