Byers Airport Subaru

It was the end of my lease term on a competitor brand vehicle. I really loved that vehicle, except that the V6 engine (which I loved for pick-up but did not love for gas mileage) caused the front wheel vehicle. I really loved that vehicle, except that the V6 engine (which I loved for pick-up but did not love for gas mileage) caused the front wheel drive tires to spin in any road conditions other than dry pavement because the vehicle was lighter weight. I was tired of tensing up and gritting my teeth during adverse conditions. So I was looking for a vehicle with all wheel drive. I researched different brands on the internet on and off for about a year before my lease was due to expire, looking at Consumer Reports reviews, resale values, customer reviews, etc. and I looked around at vehicles on the road to see what I liked. I test drove a couple of other vehicles and looked at several while dealerships were closed. A Subaru was on my list of vehiles to look at because the symetrical all wheel drive piqued my interest, but I was unfamiliar with the brand so looking at pictures on the internet would not suffice; I needed to test drive one. The Outback had recently changed body styles and the change was definitely eye-catching. We stopped at the dealership when it was closed to take a look and decided it was worth a return trip. Coming back in and working with Mike Bell was a true pleasure. He has an in-depth knowledge of Subaru vehicles and was able to provide detailed information about all of the Outback's features. Having Mike around was like having our own walking, talking operator's manual! And, Mike has a very professional, polite, yet causal ease to him that is quite comforting. He is not the sterotypical "shark" of a car salesman that is such a turn off and makes you immediately not trust them; he was like talking and working with a friend. The overall purchasing experience was wonderful; I did not feel as if I was arm wrestling over the price. I was also offered a better price on my trade-in than any other dealership had offered, allowing for positive equity. The price of all vehicles could be lower in my opinion, but I was able to purchase this Outback instead of lease and still stay within my budget (by giving up a few luxury items I wanted, but did not need), so I am satisfied with the price. Thank you Subaru and Mike Bell for a positive buying experience! More

Mike is a very knowledgeable and informative salesman. He answered all our questions, and made us feel very confident in our purchase. I know we will be back very soon! answered all our questions, and made us feel very confident in our purchase. I know we will be back very soon! More

Dave was patient, kind, entertaining, and thoroughly knowledgeable about the vehicles I was considering. He understood what I was looking for and was able to guide me to the perfect car for my needs. knowledgeable about the vehicles I was considering. He understood what I was looking for and was able to guide me to the perfect car for my needs. More

I am 73 years old and have beenn married for 47 years. Over that time we have bought between 12 and 15 cars (not sure of the exact number). NEVER has our buying experience been as easy and pleasant as th Over that time we have bought between 12 and 15 cars (not sure of the exact number). NEVER has our buying experience been as easy and pleasant as the one with Peter. It started with a telephone call from me to Peter following a frustrating personal visit with a local Subaru dealer. I explained to Peter that our daughter has owned several Subaru's but we had never owned one. Peter listened to me and while we were telling him the make, model and possible colors, he was using his computer to locate the vehicle. He did not hassle us with various prices but rather explained the features of the Legacy. When we went to pick up the car...(three hours away from our home and mind you we had never met him in person)...he was excited to meet us and had everything ready for us. Also, the visits we had from the finance manager and general manager were just as pleasant. And, Peter's follow up phone calls and emails has made me very happy that he cares about us and how we are enjoying our Legacy. I only wish I was in my 50's so that I could buy several more Subaru's from Peter. Sincerely, Ken Brayer 5831 Sharon Drive Boardman, OH44512 More

First experience with the dealership. I knew what I wanted and didn't want but was unsure which make/model would be best for me and my budget. Jordan gave me options to choose from that best fit the ch wanted and didn't want but was unsure which make/model would be best for me and my budget. Jordan gave me options to choose from that best fit the characteristics of what I was looking for. He was very informative and set me up with the perfect selection. (2012 Subaru Outback) The purchase was quick and easy. No hassles or unnecessary sale approaches. I believe the employees at this dealership are truly there for the customer. More

I was looking for a very specific car - an Indigo Blue, 4 cylinder with nav, Outback. After search on the web and speaking to two other dealers I thought I would have to order it and wait. Pete asked for th cylinder with nav, Outback. After search on the web and speaking to two other dealers I thought I would have to order it and wait. Pete asked for the chance to find the car for me and he did! He was very pleasant to work with and did everything he said he would do. That's all I ask of anyone I work with. More

Pete is very knowledge not only about Subaru but about the other vehicles I have owned in the past. He knew how they compared them to subaru's and could explain the differences. the other vehicles I have owned in the past. He knew how they compared them to subaru's and could explain the differences. More

Peter was a very knowledgeable sales person. He taught my husband and myself so many things about Subaru, we really got an education. He was very patient with us. He made us feel that we were the only people husband and myself so many things about Subaru, we really got an education. He was very patient with us. He made us feel that we were the only people there. He acted as if there was no dumb questions. He made our experience a very pleasurable one. I would refer his services to anyone I know. He is so valuable to Buyers Imports. You should never let that young man go. Thank you Pete!!! More

Brilliant experience. Highly recommend the new sales team (and big shout out to the super service dept also, having used both depts) Top notch, hassle-free experience with a new vehicle. David simply "gets (and big shout out to the super service dept also, having used both depts) Top notch, hassle-free experience with a new vehicle. David simply "gets it" No nonsense, easy. Have already recommended David and Rick Ross to friends and colleagues. Happy to highly endorse and recommend. More

Mike Bell gave me great service in helping my purchase of a Suburu Legacy. He worked hard to get me the vehicle with the options I wanted and spent time making sure that I understood all the controls. He al a Suburu Legacy. He worked hard to get me the vehicle with the options I wanted and spent time making sure that I understood all the controls. He also followed up on the one item that the dealership did not have. More