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Byers Airport Subaru
Columbus, OH
158 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 158 reviews
January 15, 2025
I have been going to Byers Airport Subaru ever since I purchased my car from them, including to their body shop when someone hit me. I highly recommend them. I have been pleased with the service, the po purchased my car from them, including to their body shop when someone hit me. I highly recommend them. I have been pleased with the service, the polite, friendliness, and professionalism of the service advisors, and their honesty and help with any questions or issues I may have. I usually work with Matt in the service department and feel I can count on him with whatever may arise with my vehicle. Thanks, Matt! You are the best! More
by bsnewm55
Employees Worked With
Matt
December 29, 2024
All the employees were engaged, friendly, and honestly concerned about helping select the right vehicle for us, being very knowledgeable about the vehicle, and giving finance options. After we bought the concerned about helping select the right vehicle for us, being very knowledgeable about the vehicle, and giving finance options. After we bought the car, Andrew Gorsuch took a lot of time to educate us on all options and make us comfortable with the new technology. It was the best car buying event we have ever had. Thank you Byers Airport Subaru More
by Mm6200
Employees Worked With
Andrew Gorsuch
October 19, 2024
Greg Higgins has always been great as our contact at Subaru. True professional and very knowledgeable and very helpful. The service department team as well. Thank you all! Steve R. Subaru. True professional and very knowledgeable and very helpful. The service department team as well. Thank you all! Steve R. More
by Reesser011
Employees Worked With
April 26, 2024
We visited this dealership a few days ago with every intention of buying a car that day. A salesperson asked if we needed help and showed us three cars but said she had a meeting/ appointment. That was intention of buying a car that day. A salesperson asked if we needed help and showed us three cars but said she had a meeting/ appointment. That was fine but she never referred us to another salesperson. We walked in to find one and that person never bothered to leave his desk and pointed toward two cars in the lot we could look at on our own. There were many people working there but no one approached us. We left and went to another dealership where someone sat down with us and made many good suggestions. I drove off the lot in a new Subaru. More
by pmbchill
Employees Worked With
No one really helped us.
March 10, 2024
Byers Airport Subaru 401 North Hamilton Road Columbus, OH 43213 Why Doesn't Byers Airport Subaru Have a FAX number? OH 43213 Why Doesn't Byers Airport Subaru Have a FAX number? More
by DonCamp1957
Employees Worked With
February 14, 2024
This dealership is the very best in every way. Very professional employees employed at Byers Airport Subaru. Had an oil change and rear brakes installed. Very clean shop, you could eat off the flo Very professional employees employed at Byers Airport Subaru. Had an oil change and rear brakes installed. Very clean shop, you could eat off the floor.. More
by jbmcnulty
January 18, 2024
BEWARE! !!!!!!! BEWARE!!!!!!! BEWARE!!!! I had a repair done January 4th. This dealership replaced a thermoregulator control valve. 4 days later my 2019 Sub !!!!!!! BEWARE!!!!!!! BEWARE!!!! I had a repair done January 4th. This dealership replaced a thermoregulator control valve. 4 days later my 2019 Subaru Forester spontaneously combusted. Ken Hibbit was less than helpful, defensive and rude. Owner George Kauffman reached out originally but hasn't helped. They are doing nothing to help compensate or support our family during this horrible time nor take any precautions with this team so it doesn't happen again! THIS CAN'T happen to another family. SEE ATTACHED PICTURES IN COMMENTS! More
by lmkocheff
Employees Worked With
Kenneth Hibbit, George Kauffman
