Byerly Nissan
Louisville, KY
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I had tried to purchase a Frontier from another dealership, but when I went by Byerly I found a much better deal and had a very good experience working with Steve Edelen and Patrick Williams. I wil dealership, but when I went by Byerly I found a much better deal and had a very good experience working with Steve Edelen and Patrick Williams. I will definitely recommend Byerly Nissan. More
Byerly has always been great for family. They have provided use with the best customer service for many years. I look forward to doing business with them again in the future. provided use with the best customer service for many years. I look forward to doing business with them again in the future. More
I went to 8 different local dealerhsips and had by far the best experience at Byerly. Bob Steffan did a great job accomodating my needs and finding the model and features that were right for me. No-nons the best experience at Byerly. Bob Steffan did a great job accomodating my needs and finding the model and features that were right for me. No-nonsense sales approach that helped make spending hours in the dealership tolerable. They helped to work out a deal I was comfortable with. Very positive experience all around. More
This was my first vehicle purchase and it went pretty smooth. It was an enjoyable experience for me. They were very friendly and good salesmen. All my questions were answered very clearly. smooth. It was an enjoyable experience for me. They were very friendly and good salesmen. All my questions were answered very clearly. More
Have purchased a Ford truck and Nissan Pathfinder (both new and at different times) and the quality of service, professionalism and attention never changed. This should be the standard for all dealerships. new and at different times) and the quality of service, professionalism and attention never changed. This should be the standard for all dealerships. Highly recommend and would feel comfortable if my mother bought from this dealership. More
The entire team at Byerly Nissan was very helpful throughout the entire process. I purchased an all electric Nissan LEAF. I was concerned about the range on the vehicle. Steve and Larry said try i throughout the entire process. I purchased an all electric Nissan LEAF. I was concerned about the range on the vehicle. Steve and Larry said try it out for a day. It was great. I was able to try the car on my normal daily commute. I saw the car would be great for my daily commute and running around town. Larry and Steve tag teamed the process since the LEAF requires someone that is certified in knowing the various systems. It was pleasure working with both of them. Larry walked me through all the systems on the car. The negotiations were simple. I told them the terms and price I needed and Steve and Larry were able to get it for me. It was thankfully a quick process since my wife was 9 months pregnant and really didn't feel like sitting at a car dealership. The guys got us in and out quick. They were even flexible enough to allow me to take the new car to work and come back later to finish everything up! I'm enjoying my new son and my new car! I will definitely go back to the team at Byerly! More
Since I was still interested in the vehicle and Byerly Since I was still interested in the vehicle and Byerly had the best prices, I decided to try them again. After this most recent visit, I'm thinkin Since I was still interested in the vehicle and Byerly had the best prices, I decided to try them again. After this most recent visit, I'm thinking, you have to sell at rock bottom prices when all else fails. That was a huge mistake. Steve, the salesman, was very responsive & willing to help and had made arrangements to see me the next morning for a trade-in appraisal. I had a cash and my 2008 Mini with 72K miles ready to make a final deal on a 2012 - $ 21,450.00 Nissan. Unfortunately Patrick called me at my home later that evening, and after hearing what he had to say, I can safely say that I won't return to Byerly as long as Patrick is employed there, and that I wouldn't buy a car with Patrick involved, even at 1/2 price. I can't recommend this dealership as a result. FORMER REVIEW: I do like their pricing in relationship to other dealerships for the same models. Previously I had written somewhat of a negative review based upon the communication between two staff members and I've decided not to evaluate the entire dealership based soley upon those characters. More
Larry responded in a timely fashion to my online request for the Byerly best price. He was professional and courteous. I drove off the lot that day. I did not receive what I thought my trade in was worth so for the Byerly best price. He was professional and courteous. I drove off the lot that day. I did not receive what I thought my trade in was worth so only rated 4 on the price. More
When we were first looking at cars, Steve did not pressure us into anything. He was very humble and we felt comfortable letting him know that we were looking around. Steve introduced us to Patrick th pressure us into anything. He was very humble and we felt comfortable letting him know that we were looking around. Steve introduced us to Patrick that day and he assured us that he could find what we were looking for and to give him a call when we made a decision. My husband called him on his off day and he answered all of our questions and concerns on finding exactly what we were looking for. We wanted a black Altima with tan interior and unfortunately there wasn't any around the local areas. Patrick called us back the next day and found our car inTN. It arrived the very next day and I was driving my brand new car that night. This is my 4th car and we have never had such and easy and great experience. We will definitely be back for my next car. More
Larry WIse,Tricia and Pat were AWESOME. I would send my family and friends to them without question for the car buying experience dealership is top notch! family and friends to them without question for the car buying experience dealership is top notch! More