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Byerly Ford

Louisville, KY

4.5
1,554 Reviews

4041 Dixie Highway

Louisville, KY

40216

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Showing 1,554 reviews

March 31, 2024

Very courteous to customers. Service was great. Shuttle service was vey helpful. The delivery of my car after service was above and beyond and very helpful. More

by P.kunkle22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 30, 2024

Karen Wheeler and the Byerly team worked very hard to earn my business and value my trade More

by whgrim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Wheeler
March 30, 2024

The service from Chuck was so bad. Telling something was fixed and it wasn't. Took it back next day and he said I was lying. Then told I had a bad battery. Took it to get tested and my More

by BELLELORIE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck from service , Jason Cardwell, Trevor Wilson
March 28, 2024

I love it,great place and great people as well. Highly recommend to all. Satisfaction guaranteed! More

by katherinephilpot529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Hines, Chris Herrera., Trevor Wilson, Meg Daunhauer
March 28, 2024

Great experience with a great team. They made it super easy and pleasant. I'd highly recommend. More

by dcarson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
March 28, 2024

I live in Olive Branch, MS and traveled to Louisville to visit Family. On the way I had a flat in my 2022 Full Size Bronco. I have the Tire Warranty through Ford and sought out a Dealership. I took it in on More

by EGNER_MICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Herrera
March 28, 2024

Well satisfied with the service and the servicemen! That is all I have to say. You’re lucky I answered at all!!!! More

by patmattingly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with sales or management.
March 27, 2024

The gentleman that helped me was very thorough and kind. He went above and beyond to make sure all of my concerns were addressed. More

by EMBRUTSCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not see anyone in sales or management. Only spoke with the gentleman at the desk in the shop
March 27, 2024

Fast and proficient! Loved that they came to my house to make these recall repairs. More

by natoons14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
March 26, 2024

Matt was fantastic. I bought a new Ford maverick hybrid and his knowledge and excitement for me was infectious. A great family run business, you can't go wrong. More

by jack.danehy1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
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