Back

Byerly Ford

Louisville, KY

4.5
1,548 Reviews

4041 Dixie Highway

Louisville, KY

40216

Directions

By Type

Showing 1,548 reviews

April 02, 2024

It was smooth sailing. Made my appointment Dropped off car but waited because he stated it would take a hour. They were pretty much done in that time frame. No wasted tim More

by km26178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
April 02, 2024

Service department excels. Jimmy's usually my rep. He's honest and very courteous. Recommends needed items, but not anything that's unneeded. More

by Michaelturley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Jones
April 01, 2024

Fast and friendly service! Will recommend them over and over! So glad to have Byerly around! More

by katherine.lake19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Hines
April 01, 2024

Service rep, Jim, helpful with getting me in on Good Friday and without any issues. More

by Greg.foster1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim quick lane service
March 31, 2024

Very courteous to customers. Service was great. Shuttle service was vey helpful. The delivery of my car after service was above and beyond and very helpful. More

by P.kunkle22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 30, 2024

Karen Wheeler and the Byerly team worked very hard to earn my business and value my trade More

by whgrim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Wheeler
March 30, 2024

The service from Chuck was so bad. Telling something was fixed and it wasn't. Took it back next day and he said I was lying. Then told I had a bad battery. Took it to get tested and my More

by BELLELORIE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck from service , Jason Cardwell, Trevor Wilson
March 28, 2024

I love it,great place and great people as well. Highly recommend to all. Satisfaction guaranteed! More

by katherinephilpot529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Hines, Chris Herrera., Trevor Wilson, Meg Daunhauer
March 28, 2024

Great experience with a great team. They made it super easy and pleasant. I'd highly recommend. More

by dcarson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
March 28, 2024

I live in Olive Branch, MS and traveled to Louisville to visit Family. On the way I had a flat in my 2022 Full Size Bronco. I have the Tire Warranty through Ford and sought out a Dealership. I took it in on More

by EGNER_MICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Herrera
...
6
...