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Byerly Ford

Louisville, KY

4.5
1,554 Reviews

4041 Dixie Highway

Louisville, KY

40216

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Showing 1,554 reviews

April 05, 2024

As usual, I was treated well. The time I spent getting my tire replaced was really fast. Chris was professional and very friendly. More

by PJSCOTT51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Herrera
April 05, 2024

Very pleased will come back for them to service my vehicle thank you byerly gird grest job More

by T.GETTINGS
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson
April 05, 2024

Could not have been more dissatisfied. Service people not following through with what they said they would do. Then basically called me a lier when trying to get them to recall what was su More

by kmiller31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck, Jason Cardwell, Trevor Wilson, Meg Daunhauer
April 04, 2024

Very accommodating in getting my car in for service on the the fly. Very quick turn around as well. More

by nschaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Downing
April 04, 2024

Service reps were friendly. Checked vehicle in quickly due to online appointment. Did take 2 hours for Quicklane oil change/ tire rotation even with appointment. More

by Minogueiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
April 03, 2024

Byerly Ford has friendly staff. After having bad experience from a different dealership, Byerly Ford was able to find me the truck with the features I needed and wanted. Other deale More

by Shawn Allen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camden Cardwell, Jason Cardwell, Trevor Wilson, Meg Daunhauer
April 02, 2024

It was smooth sailing. Made my appointment Dropped off car but waited because he stated it would take a hour. They were pretty much done in that time frame. No wasted tim More

by km26178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
April 02, 2024

Service department excels. Jimmy's usually my rep. He's honest and very courteous. Recommends needed items, but not anything that's unneeded. More

by Michaelturley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Jones
April 01, 2024

Fast and friendly service! Will recommend them over and over! So glad to have Byerly around! More

by katherine.lake19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Hines
April 01, 2024

Service rep, Jim, helpful with getting me in on Good Friday and without any issues. More

by Greg.foster1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim quick lane service
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