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Byerly Ford

Louisville, KY

4.5
1,557 Reviews

4041 Dixie Highway

Louisville, KY

40216

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Showing 1,557 reviews

October 05, 2023

I appreciate the pick up and drop off service. Then had a little scrape on the bumper and requested that be taken care of and wash More

by Waynejenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
October 04, 2023

The team did an amazing job helping me through the process of buying my car. I didn't feel like I was being used to move product or being scalped on a hard-to-find vehicle. I was treated with respect More

by TheBigFatTater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lenna, David Hall, Jason Cardwell, Trevor Wilson, Meg Daunhauer
October 04, 2023

Great service! !! Reasonable prices , very nice area to wait. Everyone was kind and very professional! More

by QUEENDIVR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Wilson
October 04, 2023

Great service department employees are great there they always take care me and all me truck needs. More

by hammond146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the service department , Jason Cardwell, Trevor Wilson, Meg Daunhauer
October 04, 2023

Nice friendly atmosphere, courteous and easy to deal with. Prices are reasonable based on quality of work. More

by Doug.kellems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
October 03, 2023

I was Quoted one price but when the work was done it was more expensive. I did like the valet car service. More

by DMGONDO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson
October 03, 2023

Great experience all around salesman very friendly made buying easy took care of trade in also very smooth transactions overall More

by TBERRY40047
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Wenning
October 03, 2023

I dropped my car off at 7:30 am and they were suppose to check my camera that has a recall on and the drivers seat lumbar support not working. They called me 7 hours later and absolutely nothing was fixed. More

by Lacie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who signed me in or called
October 02, 2023

Good experience in big truck service center. The truck received the service it needed. Got the job done. Katherine is wonderful so glad she is still at Byerly. More

by kschultz79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Brown, Katherine at checkout.
October 01, 2023

Bought a blue certified vehicle. . drove it about a week and then it was in their shop for over 30 days. When I picked it up they hadn’t cleaned it.. can see handprints all around the More

by BROSE1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
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