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Byerly Ford

Louisville, KY

4.5
1,559 Reviews

4041 Dixie Highway

Louisville, KY

40216

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Showing 1,559 reviews

October 30, 2023

Karen Wheeler was very helpful. She answered all my questions and was a delight to work with. More

by cjjtrimble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Wheeler
October 30, 2023

Awesome customer service, friendly courteous staff and clean establishment. It’s always a pleasure going to Byerly. More

by pittbullmcmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
October 29, 2023

Service was very good and addition items was were brought to my attention service, which I appreciated. More

by wp4566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
October 27, 2023

Great service very quick and accurate work was done on my 2020 ford f 150 More

by hammond146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie service department , Jason Cardwell, Trevor Wilson, Meg Daunhauer
October 27, 2023

I love the Byerly Service Dept. Esp Jim. I bought a 2019 Escape brand new & came here for every oil change. Traded it in for a 2023 Bronco back in May, at Tri County Ford which is w More

by Tiffany Seelbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, don't know his last name? Works at front desk inside service center
October 27, 2023

Easy check-in. Maintenance was described and all questions answered. Technician kept in touch and explained suggested repairs. More

by DSPANYER50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson
October 27, 2023

We love Byerly Ford Service Dept…. fast and pleasant service every time. Quality service and great employees! More

by deborah.nardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
October 26, 2023

I took 3 of our company trucks here for recalls. They had me in and out in no time, and fixed a leaky tire on one truck for free. Excellent customer service. Their staff was uper accommodating and More

by Shawna.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
October 26, 2023

As usual, Byerly Ford thoroughly inspected my 2017 Escape, suggested items needing attention, and promptly adjusted or replaced anything not meeting specs. More

by Tohoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Jones
October 26, 2023

While I am new to the Byerly Ford group, my aunt is a 30 year customer and set this service appointment up for us. Great customer service, the safety recall on my vehicle was taken care of quickly. My aunt More

by NAPPYD98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
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