
Byerly Ford
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 1,559 reviews
I love the Byerly Service Dept. Esp Jim. I bought a 2019 Escape brand new & came here for every oil change. Traded it in for a 2023 Bronco back in May, at Tri County Ford which is w Esp Jim. I bought a 2019 Escape brand new & came here for every oil change. Traded it in for a 2023 Bronco back in May, at Tri County Ford which is where I live. Had my 1st oil change back at Byerly. The easiest, friendliest ppl to work with. Seems I always have dealt with Jim, & I will definitely keep coming back, at least as long as Jim is there :) More
Easy check-in. Maintenance was described and all questions answered. Technician kept in touch and explained suggested repairs. Maintenance was described and all questions answered. Technician kept in touch and explained suggested repairs. More
I took 3 of our company trucks here for recalls. They had me in and out in no time, and fixed a leaky tire on one truck for free. Excellent customer service. Their staff was uper accommodating and They had me in and out in no time, and fixed a leaky tire on one truck for free. Excellent customer service. Their staff was uper accommodating and friendly. More
As usual, Byerly Ford thoroughly inspected my 2017 Escape, suggested items needing attention, and promptly adjusted or replaced anything not meeting specs. Escape, suggested items needing attention, and promptly adjusted or replaced anything not meeting specs. More
While I am new to the Byerly Ford group, my aunt is a 30 year customer and set this service appointment up for us. Great customer service, the safety recall on my vehicle was taken care of quickly. My aunt year customer and set this service appointment up for us. Great customer service, the safety recall on my vehicle was taken care of quickly. My aunt coordinated everything with Chuck and he was so helpful. More