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Byerly Ford

Louisville, KY

4.5
1,559 Reviews

4041 Dixie Highway

Louisville, KY

40216

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Showing 1,559 reviews

November 16, 2023

Great place to have your car worked on , service department especially was great to deal with More

by CHARLES.HARLOW19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck service department
November 15, 2023

Dealer still has my truck, so rating is actually premature. So far, it’s been a good experience More

by WBRYAN3
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
November 14, 2023

Close by my home. does a great job. Very organized, clean place and friendly atmosphere More

by Loretta.blevins2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen wheeler
November 13, 2023

I’m a new mom and when I went to pick up my car they seemed more interested in telling me that my car was messy than helping me get out of there. More

by kelsiewisdom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
November 10, 2023

Meg kept us informed during the order of our new Explorer as much as possible. Unfortunately we ordered a new car at a bad economic time, the inconveniences that occurred were not the fault of the dealership More

by Hayleyt0813
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
November 10, 2023

Service was good and easy to work with everyone was friendly . Been a repeated customer for my cars because of it. More

by TAEBALL32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Wilson
November 09, 2023

Byerly damaged car after sale by hitting garage door after purchase putting on premium paint and interior treatments and didn’t notify me. I dropped the car off at 9am and at 3 called my sales person, More

by ericameredith
Recommend Dealer
No
Employees Worked With
Alex castello dem
November 09, 2023

the service dept is always willing to help and the staff is ways willing to take care of all my needs More

by padowning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Wilson, Meg Daunhauer
November 08, 2023

I was quoted 2 weeks to get my car serviced, which is already a long time. I called every other day after 2 weeks and it took several attempts for someone to return my call. It took 3 1/2 weeks to get my More

by amandajri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck
October 31, 2023

The staff are nice and helpful. The waiting area is very clean and comfortable. The coffee is good too. More

by tallen10010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I brought my car in hot oil change and tire rotation and Chris was very helpful in helping with my coupon I had
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