Byerly Ford

Great service. Pick up and delivery. Knowledgeable personnel.customer for Many, many years. I’ll buy my next car at Byerly. Pick up and delivery. Knowledgeable personnel.customer for Many, many years. I’ll buy my next car at Byerly. More

Good service professional people. Comfortable waiting area good coffee . Return already scheduled for follow up service. Comfortable waiting area good coffee . Return already scheduled for follow up service. More

Oil change at 10:30am. My car wasn't even looked at until 1 p.m. This is the second time this has happened. What is the point of scheduling appointments if you do not go by My car wasn't even looked at until 1 p.m. This is the second time this has happened. What is the point of scheduling appointments if you do not go by them? More

My sales person Karen Wheeler was great, she explained everything and made the buying process very easy. . everything and made the buying process very easy. . More

Service on 11/21/23 price gouged on compartment filter labor! ‘’ The Works” includes free labor to inspect filters, the air filter and compartment filters were removed and shown to me. I elected to replac labor! ‘’ The Works” includes free labor to inspect filters, the air filter and compartment filters were removed and shown to me. I elected to replace the compartment filter which could have been replaced dirty at no charge, therefore no labor charge! (No more effort to replace dirty filter than install a clean one) Rip off and price gouge, customers beware!!! Could be basis for class action lawsuit, report this kind of treatment to Kentucky Attorney General! More

Finance dept. explained everything for my financing Sales lady took the time to show me all the details of how things work and set them up Told me to call her i explained everything for my financing Sales lady took the time to show me all the details of how things work and set them up Told me to call her if I needed help setting anything up Will go there again More

The wait time for an oil change was over three hours. Your website says the service center opens at 9:00; I was there at 8:20 and the service door was wide open! I wanted to sign up for Ford Pass poi Your website says the service center opens at 9:00; I was there at 8:20 and the service door was wide open! I wanted to sign up for Ford Pass points the last three trips and have been unable to do so! I’m fairly aggravated and disappointed! More

Oil change took more than 2 hours, FordPass rewards system wasn’t working to redeem service points earned system wasn’t working to redeem service points earned More

I felt at ease no pressure. Everyone was very friendly. The entire buying process did not take long. My saleswoman was very attentive and let me make up my own mind. I am sat Everyone was very friendly. The entire buying process did not take long. My saleswoman was very attentive and let me make up my own mind. I am satisfied with my purchase. More

Great place to have your car worked on , service department especially was great to deal with department especially was great to deal with More