Byerly Ford

Company was great to work with and timely for the service. I appreciate all the help getting the vehicle I needed. service. I appreciate all the help getting the vehicle I needed. More

Confusion on what could be done during this service. I have a few detail items I wanted to get checked out but they could not scedule it. Also had trouble scheduling service with Ford Pass. I have a few detail items I wanted to get checked out but they could not scedule it. Also had trouble scheduling service with Ford Pass. More

A bit crowded getting in for my appointment but then everything went smoothly after that. everything went smoothly after that. More

I Appreciate having convince of having car safely picked up and returned to my home up and returned to my home More

The very first time I walked into the dealership. I was greeted when I walked through the door offering assistance. Met Joe and Meg! They truly went the extra mile to get me the Bronco Sport I wanted I was greeted when I walked through the door offering assistance. Met Joe and Meg! They truly went the extra mile to get me the Bronco Sport I wanted down to the color, and the payment I wanted! Best experience ever!!! More

Meg did a nice prereview over the phone regading pricing,featrues, availability on the explorers SUV I was interested in seeing and testing. The follow up on site visit was a set up by Mat , Meg was pricing,featrues, availability on the explorers SUV I was interested in seeing and testing. The follow up on site visit was a set up by Mat , Meg was not working that day and discussion of the new SUV was done by Mat. . Mat and Meg were both informed on the car and explained the feartures and the how to’s of the SUV. Meg spent considerable time with me after purchase on explaining the how to’s and operating functions of the SUV. I was very happy with the service and the knowledge l recieved to make a decesion. The entire staff was very professional and helpful in my closing . I must mention the receptionist and helping get to talk to Mat and Meg. Thank you all at Byerly Ford. More

Excellent service, but very pricey for the part! Maybe dealerships should communicated customer dissatisfaction with the exorbitant costs!! Maybe dealerships should communicated customer dissatisfaction with the exorbitant costs!! More

Parking the vehicle when service is down is not done with much care twice had service done at had problems when picking car up much care twice had service done at had problems when picking car up More

I’m not happy with them lately as I had fairly new tires n had a flat so I brought in and they said my tire of course could not be repaired so had to get a new one but no white wall they were discontinued… n had a flat so I brought in and they said my tire of course could not be repaired so had to get a new one but no white wall they were discontinued… 😤 So I had to pay to turn them to black walls…. Never had problems with front passenger tire until then…. So as I’m losing 2-3 lbs every 10 days n filling it up over n over till one day I get tired and take back in. Enough is enough I said. So I pull in tell them what I just wrote n asked to also get oil change only… Almost 3 hours later they say they are with my truck $140. So I paid n asked what they did to tire HA-HA they say they sprayed it n didn’t find anything… Of course it was closing time so I am dealing with this all over again. WOW $140 More

Nice people and very professional, specially Chuck that he took care my car issue in a quick way. he took care my car issue in a quick way. More