Byerly Ford

I had to keep calling just to find out what the status of my car was because I never got updated. After having my car back in the shop to fix the transmission that was just replaced the year before, I had t my car was because I never got updated. After having my car back in the shop to fix the transmission that was just replaced the year before, I had to continue to call to find out when it would be completed. I had gotten a call that the transmission was finished but it needed to be finished up. I expected another day. I waited an additional week and finally had to call several times asking if the car was finished. I really think they forgot about it. I have not been happy with my experience with Byerly Ford and will be taking my business elsewhere for my next vehicle. More

The communication was excellent and I am thankful for how they kept me informed in the progress of my repair. they kept me informed in the progress of my repair. More

Very Very Nice People , Good service , good job , very happy with the work they did to my car . happy with the work they did to my car . More

Had car towed in. They failed to get in touch with me for follow-up. Called got voicemail. Didn't return my call. Had to call again. Didn't do oil change that I had r They failed to get in touch with me for follow-up. Called got voicemail. Didn't return my call. Had to call again. Didn't do oil change that I had requested. Made it another day before I got my car back. Been doing business with them for 20 years. When asked for courtesy cab to pick me up to get my car. Was informed that they had NEVER picked someone up to take them to get their car. They have always brought me home whenever I had to leave my car for service and picked me up to get it back. Serviceman made me feel like I was lying when kept saying they had NEVER done that. First time that I have ever had to get someone else to take me to get my car. If this service isn't available could have just said we no longer offer that service More

Only negative concern was that Truck was dropped off at your East Louisville location. When notified to come pick it up, we found out it was at your Shively location and had to drive across town. your East Louisville location. When notified to come pick it up, we found out it was at your Shively location and had to drive across town. More

Larry Wenning is awesome, makes buying a new or used vehicle a breeze. I'll only deal with Larry from now on. vehicle a breeze. I'll only deal with Larry from now on. More

Very happy with my sales person Mariah. Happy with the dealership. Satisfied with my purchase Happy with the dealership. Satisfied with my purchase More

I was told the what the problem was and the exact price. Friendly and fast service. Friendly and fast service. More

Larry Wenning is a great salesman and Chris was outstanding in the service department. I will be back for service again. outstanding in the service department. I will be back for service again. More

Great help from David Mills, my sales representative! Thought I was going to miss driving my older Ranger, but really liked the new Maverick. . Thought I was going to miss driving my older Ranger, but really liked the new Maverick. . More