Byerly Ford

The service department is extremely helpful. I used to go to a different dealership & the service department was a nightmare to deal with. Car troubles can be frustrating but everyone I encounte I used to go to a different dealership & the service department was a nightmare to deal with. Car troubles can be frustrating but everyone I encountered genuinely cared about helping me out. More

They are very prompt and informative. No pressure They have the best deal in town. No pressure They have the best deal in town. More

Recently bought a '18 Expedition Platinum and Dakota J. was our sales person. I detest buying a car from a dealer/lot, but this was a great experience. Dakota did a great job providing info and navigating was our sales person. I detest buying a car from a dealer/lot, but this was a great experience. Dakota did a great job providing info and navigating us through the process. Zero pushy sales person. Just what you would want. Hopefully we won't be buying anything for years, but it sure would be nice to have Dakota as our sales person. The whole process was great and would gladly buy from Byerly again. More

Everyone was great that we dealt with! The salesperson and the finance person were both awesome! The salesperson and the finance person were both awesome! More

Picked this dealership because they had the specific Ford 150 Hybrid Supercab, color and Trailer add options, I was looking for. I loved the attention I got when going inside the dealership, everyone was ver 150 Hybrid Supercab, color and Trailer add options, I was looking for. I loved the attention I got when going inside the dealership, everyone was very welcoming and helpful. They answered my questions, and went above and beyond my expectations with Sales Associate David Mills. He was great, explained how to use the vehicle, and showed me everything on it, without me having to ask. Really enjoyed my visit there, and the vehicle I bought. As far as the finance part, it took as long as usual at any dealership I have been at. But they also answered all questions, and explained everything in the finance process. More

It was easy to schedule a service appointment and the appointment wait time was not long at all. Very satisfied 😊 appointment wait time was not long at all. Very satisfied 😊 More

Matt was great to deal with when purchasing our Ford Explorer. Very knowledgeable and kept us informed during the entire process. Explorer. Very knowledgeable and kept us informed during the entire process. More

We have been customers of Byerly Ford / Nissan for more than 10 years and have never had an experience like this. We took our 2004 Escape (which I bought from Byerly) in for an oil leak and were quoted mor than 10 years and have never had an experience like this. We took our 2004 Escape (which I bought from Byerly) in for an oil leak and were quoted more than $1900 to fix it. My daughter ok'd the work and paid them close to $2000 with the understanding that the oil leak would be fixed. Well, it wasn't and when we took it back, they quoted another $700+ to fix it. First, if they couldn't guarantee the leak would be fixed, WHY would they take a young girl's $2000?? Second, to quote another $700 for not fixing what they said they would fix in the first place, is unconscionable. They offered to fix it then for about $300, but at that point, why not just eat the $300 to keep a family of customers? Unfortunately, it will be our last time dealing with Byerly. Not only disappointing, but maddening that my daughter is out $2000 and still has a car that is leaking oil. More

Troy and his team did a great job with parts delivered quickly & repairs done as promised. quickly & repairs done as promised. More

Very clean and nice place to order a new vehicle or have service done. You feel comfortable there. service done. You feel comfortable there. More