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Byerly Ford

Louisville, KY

4.5
1,548 Reviews

4041 Dixie Highway

Louisville, KY

40216

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Showing 1,548 reviews

February 02, 2024

No reply just eas not satisfied with the work or the price of 190 to diagnose the Wan 230 mor to fix the issue More

by VIKINGSGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
February 02, 2024

I called last minute to Jim he didn’t have any appointments available the day I wanted so said if I can leave it he will work me in. The girl that checked me in as I was asking about when the shut More

by dapplebey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
February 02, 2024

Dealer refused to fully evaluate what was wrong with my truck because I didn’t want them to replace my transmission that I had a warranty on with another company. I needed a fuel sensor replaced and they More

by gabbgamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
February 01, 2024

I have been doing business with Larry Wenning for years he's great & I love my new truck. Everything went fine with the purchase I would recommend Larry & Byerly Ford to anyone More

by pam.weymouth68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meg Daunhauer
February 01, 2024

Service was excellent! Larry Wenning deserves a raise, in my opinion. I will be coming back. More

by Tony Biller III
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Wenning
February 01, 2024

We have purchased all of our cars from Byerly Ford over the past number of years and we have always been impressed with their exceptional customer service and all around excellent customer experience. We w More

by jamielynncalzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Daunhauer, Matt Denzik, Meg Daunhauer
February 01, 2024

The sales agent was very friendly and not pushy to sell me something else that I did not come to buy. I greatly appreciate that. My car buying experience was great there. Thanks Camden! More

by Honda2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camden cardwell, Jason Cardwell
January 31, 2024

After being disappointed at another dealership, being told my credit was insufficient and I could never purchase a vehicle with a trade in without a down payment, I came to Byerly Ford! I originally purc More

by Kimberly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Denzik Jr
January 30, 2024

Excellent Service! Very professional and efficient customer service when I arrived. I will return again More

by shippchana76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Murphy
January 30, 2024

I have a EasyCare contract that I bought when I purchased the vehicle from the dealership that covers oil changes. I have 4 oil changes left on the contract and was charged for the oil change still. Will nev More

by CHic67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
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