Byerly Ford
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 1,554 reviews
Tom Hyland came highly recommend and understandably so! From my first call to him through the entire process he was a pleasure to work with - heck, found myself looking forward to going to the dealership ( From my first call to him through the entire process he was a pleasure to work with - heck, found myself looking forward to going to the dealership (who says that!!) The entire experience was beyond great and I have already recommend to others to give Tom a call. More
I WAS TOTALLY RELAXED ON MY 2 VISITS WITH TOM J. NO RUSH OR PRESSURE. HE SHOWED ME EVERYTHING THAT I ASKED.. MY EXPERIENCE THERE WAS OFF THE CHARTS. I LIVE IN J-TOWN - I LIVE IN J-TOWN, SO I PASSED RUSH OR PRESSURE. HE SHOWED ME EVERYTHING THAT I ASKED.. MY EXPERIENCE THERE WAS OFF THE CHARTS. I LIVE IN J-TOWN - I LIVE IN J-TOWN, SO I PASSED OTHER DEALERSHIPS TO SHOP AT BYERLY FORD I GREW UP IN THAT AREA AND HAVE WATCHED BYERLY GROW AND GROW. MY BEST FRIEND BOUGHT A $44,000 F150 AND TOLD ME OF HIS GREAT EXPERIENCE THERE. THANK YOU, MILT GARDNER PS - TELL TOM J "HELLO" FOR ME More
Marty is a great salesman, no pressure but, plenty of knowledge concerning the SUV! Transaction was fast and easy with no hassle! Thanks Marty for your assistance! knowledge concerning the SUV! Transaction was fast and easy with no hassle! Thanks Marty for your assistance! More
This was the easiest transaction that I have ever experienced when buying a new car. There was no hassle, no high pressure, just friendly helpful service. Ms Wheeler was extremely curtious and help experienced when buying a new car. There was no hassle, no high pressure, just friendly helpful service. Ms Wheeler was extremely curtious and helpful. She never once said anything negative about what I wanted and did not want. She let us make all the decisions pertaining to what we wanted. She did not try to sell us anything we did not want. She let us make the decision on which vehicle we wanted. I rated Ms Wheeler as great because thats the way it happened, Great deal, great car. More
Karen was never friendly, professional, and worked with me throughout the whole car deal. Compared to other dealerships the experience was very pleasant. If you are looking for a truck especially an F-15 me throughout the whole car deal. Compared to other dealerships the experience was very pleasant. If you are looking for a truck especially an F-150 I recommend Byerly and ask for Karen. More
Mark Hall worked very well with us in figuring out a complex trade situation. I had one vehicle and was in the market for two, seeing as my wife and I both needed our own seperate vehicles. He made the complex trade situation. I had one vehicle and was in the market for two, seeing as my wife and I both needed our own seperate vehicles. He made the deal happen and even got the number to where we are paying basically the total amount of my old car payment, but with two vehicles. He took great care of us before, during, and even after the sale. Looking forward to sending others his way! Thank you Mark! More
My husband and I traveled from Lexington to buy an Explorer from Byerly Ford because of how nice and 'non-pushy' Ryan O'Neil was. Ryan is probably the nicest and most personable salesman we have ever Explorer from Byerly Ford because of how nice and 'non-pushy' Ryan O'Neil was. Ryan is probably the nicest and most personable salesman we have ever met. He made the whole car buying experience very easy! From the day we contacted Ryan online, to the day we picked up our Explorer, Ryan was in constant contact with us without being overbearing! As a matter of fact, the whole team at Byerly was a pleasure to work with. They were all very kind to us! We highly recommend purchasing a vehicle from this dealership! They are very customer service oriented and the Explorer really speaks for itself. We couldn't be happier! More
Good experience, Mike Hall was great. He was always worried of making me feel comfortable with buying this 2003 Ford Taurus. Had a good time buying this car. worried of making me feel comfortable with buying this 2003 Ford Taurus. Had a good time buying this car. More
What can you say about a car dealership that treats their customers like family. I love to be able to shop without any pressure and having to make a decision quickly. I came to Tom by recommendation and he customers like family. I love to be able to shop without any pressure and having to make a decision quickly. I came to Tom by recommendation and he was all he was made out to be. He took the time to make sure I left off that car lot with the car of my choice. I am loving my 2013 Ford Focus. Thanks Tom you ROCK!!! More
My wife and I came to Byerly to "just look" because it was time for a new vehicle. Randy welcomed us right away and directed us to our area of interest. We spent time looking at the Escape, t because it was time for a new vehicle. Randy welcomed us right away and directed us to our area of interest. We spent time looking at the Escape, the Flex, and the Edge. Throughout our "looking time" Randy was present, answering questions, and opening vehicles. Randy was professional, no pressure, and very accommodating. We went from "looking" to "buying" because of Randy's knowledge about a ruby red Edge that we really liked. When the time came to do the paperwork, there was a little probelm with the computers. Randy did not allow that to distract him and he went forward with the paperwork without hesitation. When I returned the next day, Randy walked me through some of the features that the vehicle had including the cell phone interface. In fact, Randy took the next step and connected my phone to the Edge. He didn't have to do that, but I thought that was pretty awesome. Overall, my experience with Byerly was great (like it was in 2002 when I bought my Windstar) and I will return when the time comes to purchase the next vehicle. More