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Byerly Ford

Louisville, KY

4.5
1,548 Reviews

4041 Dixie Highway

Louisville, KY

40216

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Showing 1,548 reviews

March 01, 2024

I have purchased two vehicles from Byerly Ford in the past, this will be my last. They had my vehicle for almost 2 weeks and did not fix the problem. Feel free to contact me if you would like to know any More

by kevinpeak
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Harlow
February 29, 2024

Excellent Service, communication, prompt, finished on time. Courier ride was excellent, on time, good conversation. More

by danielwice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Johnson
February 29, 2024

Very disappointed with this service department, way more expensive than the place I usually take my car to. I won't do business there again. More

by smuthler33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know the employess name.
February 29, 2024

Always have great and courteous service. They do a very thorough job when servicing my car! More

by mamagail6954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
February 28, 2024

Chuck Harlow the service department is awesome very helpful and well informed about the job and cost More

by CHARLES.HARLOW19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck service department
February 28, 2024

The tech that they sent to my work was informative, professional and understanding about my concerns over the recall part that was designed worse than the original part. More

by Ryan40272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of those listed
February 28, 2024

I had a service light to come on in my car. After going to the car manual it said to give it to get it to the dealership immediately. When I called around to the Ford dealerships I could not f More

by wooley27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
February 28, 2024

Dealership was great. Process to purchase a car was easy. David Mills was wonderful to work with. I’m happy with my new car! More

by brutteloi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Mills
February 27, 2024

Purchased my new Ford Edge from Dakota Jackson and it was a seamless process. Great customer service and definitely would recommend! More

by khatz25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Jackson, Jason Cardwell
February 27, 2024

bought vehicle over the phone, picked it up same afternoon.Smooth transaction. No issues. Could do without the upsell stuff with finance but understand it is part of the process. More

by ktgambill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Mills, Trevor Wilson
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