Byerly Ford
Louisville, KY
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I have purchased two vehicles from Byerly Ford in the past, this will be my last. They had my vehicle for almost 2 weeks and did not fix the problem. Feel free to contact me if you would like to know any past, this will be my last. They had my vehicle for almost 2 weeks and did not fix the problem. Feel free to contact me if you would like to know anything further. More
Very disappointed with this service department, way more expensive than the place I usually take my car to. I won't do business there again. expensive than the place I usually take my car to. I won't do business there again. More
The tech that they sent to my work was informative, professional and understanding about my concerns over the recall part that was designed worse than the original part. professional and understanding about my concerns over the recall part that was designed worse than the original part. More
I had a service light to come on in my car. After going to the car manual it said to give it to get it to the dealership immediately. When I called around to the Ford dealerships I could not f After going to the car manual it said to give it to get it to the dealership immediately. When I called around to the Ford dealerships I could not find anyone who could look at my car within a reasonable amount of time. When no other Ford service department could not get my car in to be looked at in a timely manner, Byerly Ford service department gave me a date that same week. The other dealerships I called said it will be 3 to 4 weeks out. Byerly Ford service department made sure that everything was okay with my car before they released it back to me. Willie. the service manager stayed in touch with me the whole time to let me know what was going on. That is why I give Byerly Ford service department a five star. rating. More
bought vehicle over the phone, picked it up same afternoon.Smooth transaction. No issues. Could do without the upsell stuff with finance but understand it is part of the process. afternoon.Smooth transaction. No issues. Could do without the upsell stuff with finance but understand it is part of the process. More