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Byerly Ford

Louisville, KY

4.5
1,554 Reviews

4041 Dixie Highway

Louisville, KY

40216

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Showing 1,554 reviews

March 13, 2024

Byerly was a no pressure sales environment that we loved. The whole team seemed great, although one stood out the most to me. Their do it all receptionist, Lavonda, was amazing. She made me feel right at hom More

by cmkennemore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Mills, Lavonda
March 13, 2024

Came in on time and got the job done on my 3 mavericks. . glad he made it easy More

by john@ENVIROSAFEPC.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Wilson
March 13, 2024

Recently had a Turn Signal Recall done by the your mobile service.. Technician was very nice, pleasant and complete the work a very short time! More

by BA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Hines
March 12, 2024

Customer care is non existent and service was very poor! They botched my F-150 recall work and caused me major inconvenience! Took 2, 60 mile round trips and still have to wait at least another week bef More

by Chris
Recommend Dealer
No
Employees Worked With
William(service) and Mr. Downing (service manager)
March 12, 2024

The technician was professional in doing the job and new what he was doing well More

by JBASHAM0805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
March 12, 2024

Alway have a good experience with Byerly ford. This applies to all departments. I have been dealing with Byerly for years and have never had a bad experience, George Eberhardt More

by ebbie5313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Denzik, Jason Cardwell, Trevor Wilson, Meg Daunhauer
March 11, 2024

Purchased my used vehicle from Dakota Jackson and the experience was great. Dakota made it easy and enjoyable. More

by otttammy64
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Jackson, Jason Cardwell
March 11, 2024

Service advisor Dakota provided great customer service. Fast friendly service - special needs vehicle - nice work More

by becker563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
March 10, 2024

everyone was very courteous and helpful, and Jim was fantastic. Drinks and snacks were offered while we waited. More

by mbasay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
March 09, 2024

Worked with Jim and he did what he said, that means a lot. Time off work is valuable to me and he made it a priority to do his best and be honest with me. More

by ANGIE.DAVID4915
Recommend Dealer
Yes
Employees Worked With
Jim in service
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