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Byerly Ford

Louisville, KY

4.5
1,554 Reviews

4041 Dixie Highway

Louisville, KY

40216

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Showing 1,554 reviews

March 18, 2024

Dealership took my vehicle order, ignored me for six months. Never could answer any questions about vehicle order over the phone. Had to go to dealership to get basic updates about new car. Dealership d More

by JWCK
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
March 18, 2024

Fast and quick very reasonable and very curious they know their job I'll be back More

by frederickking202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
March 16, 2024

Dropping off, probably could use more instructions though. As I don't come there a lot. But super convenient having them drop off at the house. More

by cats14632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
March 16, 2024

Dakota was great. Did not pressure me but understood and ask what I liked he was great More

by rogerdale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell
March 15, 2024

He fixed the recalls on my vehicle and he did a good job. He was very nice and told me what all he was going to fix. If I needed a Mobile mechanic in the future he is exactly who I would want working on my v More

by Ford maverick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My mobile mechanic , Meg Daunhauer
March 14, 2024

I asked them to do a 9. 5 hr job and get a call back saying I needed a new motor... The service writer I dealt with is a joke. More

by DHAM1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Harlow
March 14, 2024

Everyone is very nice willing to help and go that extra mile make sure your happy. More

by castonb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service area
March 14, 2024

Matt D was the easiest best and honest salesman I have ever worked with in the car sales. Thanks Matt More

by Hank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt D
March 14, 2024

The service was timely and professionally done. The entire team at Byerly is friendly and helpful. They explain things clearly, they offer options, and they do not pressure. I always fell like I More

by GARY COPELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Cardwell, Trevor Wilson, Meg Daunhauer
March 13, 2024

Matthew Denzik was an awesome sales rep to work with. I highly recommend him to anyone looking to buy a new car. More

by Hank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Denzik
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