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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
547 Reviews
Call Service Center (765) 553-6861

546 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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December 22, 2024

Got me in quickly and the service was pretty quick for the job necessary to be done… More

by belinda.c.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Button CDJR responded

Thank you for your feedback! We're glad we could get you in quickly and complete the necessary work efficiently. We appreciate your trust in us and look forward to serving you again!

December 22, 2024

Service department got my LOF completed in a reasonable amount of time and in a professional manner. More

by mwstahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Button CDJR responded

Thank you for your feedback! We're pleased to hear that our service department completed your LOF in a timely and professional manner. We appreciate your business and look forward to assisting you again in the future!

December 21, 2024

It’s a friendly dealership that everyone always has time to explain and follow up with any questions you have. More

by offdonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Button CDJR responded

Thank you for your kind words! We're thrilled to hear that our team consistently takes the time to explain and follow up on any questions you have. Providing a friendly and helpful experience is what we strive for, and we truly appreciate your feedback!

December 21, 2024

Button has an excellent staff! They always take really good care of me and my vehicle! More

by Domestickrys
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Button CDJR responded

Thank you for your kind words! We're delighted to hear that our team at Button has consistently taken great care of you and your vehicle. Your satisfaction means the world to us, and we look forward to continuing to provide you with excellent service!

December 21, 2024

It was a great service. Took the time and explained everything and answered all my questions. More

by oatilden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Button CDJR responded

Thank you for sharing your experience! We're so glad to hear that our team provided great service, took the time to explain everything, and answered all your questions. Your satisfaction is our priority, and we appreciate your trust in us!

December 20, 2024

Fast friendly courteous knowledgeable the waiting room was clean and refreshments was well stocked was a pleasant atmosphere More

by swright0502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Button CDJR responded

Thank you for your wonderful feedback! We're glad to hear you had a fast, friendly, and comfortable experience. We take pride in maintaining a clean waiting area with stocked refreshments, and we're pleased it contributed to a pleasant atmosphere. We look forward to serving you again!

December 20, 2024

Poor customer service. Had appointment on a Wednesday, checked in and was promised that the vehicle would be done by end of the week. Wasn't ready till the following Tuesd More

by JEFFK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erika Tobin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Button CDJR responded

Thank you for sharing your feedback. We sincerely apologize for the poor customer service and the delays you experienced with your vehicle repair. We understand how frustrating it is to be promised a completion timeline, only for the vehicle to be delayed, and then to have only part of the work done. This is not the level of service we strive to provide. We take your concerns seriously and will address this internally to improve communication and ensure repairs are completed as promised. We truly value your time and hope to have the opportunity to make this right moving forward.

December 19, 2024

First rate fair price when purchased, most organized and knowledgeable service department I have ever seen, and you bring friendliness to a whole new level. No reason to go anywhere else. Thank you! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Belt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sweeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Buckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Button CDJR responded

Thank you for your incredible feedback! We're so glad to hear you had such a positive experience with both the purchase and service departments. Providing fair prices, expert service, and a friendly atmosphere is what we strive for. We truly appreciate your loyalty and look forward to serving you again!

December 19, 2024

Shannon is very professional and courteous and made sure my vehicle was taken care of More

by dmbyrdd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Button CDJR responded

Thank you for your feedback. We're glad to hear that Shannon provided professional and courteous service, making sure your vehicle was well taken care of. We appreciate your trust and look forward to assisting you again.

December 19, 2024

Great service. Had oil change, tires rotated and a recall all taken care of at the same time. More

by breed331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Button CDJR responded

Thank you for sharing your experience. We're pleased we could take care of everything for you in one visit. Your convenience is important to us, and we look forward to providing you with excellent service again soon.

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