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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
547 Reviews

547 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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December 30, 2024

The dealership is phenomenal, service always does a great job, no complaints what so ever. More

by chris.henn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Belt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Henn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Jan 08, 2025 -

Button CDJR responded

Thank you for your fantastic feedback! We're thrilled to hear that you consistently have a great experience with our dealership and service team. Your satisfaction is our top priority, and we're grateful for your trust and loyalty. We look forward to continuing to serve you with the same excellent service in the future!

December 30, 2024

I was very pleased with the timing and speed of my visit the crew was very pleasnt and efficient More

by William.whaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Button CDJR responded

Thank you for sharing your positive experience! We're so glad to hear that you were pleased with the timing and speed of your visit. Our team strives to be both pleasant and efficient, and we're happy that we met your expectations. We look forward to assisting you again in the future!

December 29, 2024

They make a lot of prices they don’t keep. But they do a good job More

by jfrieden721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton
Jan 02, 2025 -

Button CDJR responded

Thank you for your feedback! We’re glad to hear that you’re happy with the quality of the service, but we’re sorry to hear about the concerns regarding pricing. Transparency is important to us, and we will address this issue with our team to ensure that the prices we provide are clear. We appreciate your loyalty and hope to provide a more seamless experience in the future. Thank you for bringing this to our attention!

December 29, 2024

We were told by the salesman who sold us the car that we should pay extra for wheel and tire warranty. They explained that it would cover new tires and fresh paint for our black rims whenever needed. We too More

by jfrieden721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Button CDJR responded

We take your concerns seriously and will review this situation internally to ensure that future customers are given accurate information. We would appreciate the opportunity to further discuss this matter and see if there’s a way to make it right for you. Thank you for bringing this to our attention, and we hope to resolve this to your satisfaction. Please reach out to mike.lupoi@drivechariot.com and kim.bush@drivechariot.com for further information into this.

December 27, 2024

The shop was clean. Everyone was very polite. The employees seemed very hard working to compete their tasks and job duties. More

by dano5288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaelah Lott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Button CDJR responded

Thank you for your thoughtful review! We're glad you noticed our clean shop and appreciated the politeness and dedication of our team. We take pride in maintaining a professional environment and ensuring our employees work hard to provide excellent service. We look forward to serving you again!

December 25, 2024

I’ve known Shannon a very long time… always enjoy her waiting on me… she’s always very helpful and keeps me in the loop of my truck when I bring it in… More

by belinda.c.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Button CDJR responded

Thank you for your wonderful feedback! We’re thrilled to hear how much you value Shannon’s exceptional service and dedication. Building long-lasting relationships with customers like you is what we strive for, and we’re so glad Shannon consistently keeps you informed and well taken care of. We look forward to seeing you again and continuing to provide top-notch service for your truck!

December 25, 2024

Got me in quickly and was very courteous and friendly helpful. Fixed my problem Thanks More

by hdowl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Dec 26, 2024 -

Button CDJR responded

Thank you for your feedback! We're thrilled to hear that we were able to get you in quickly and provide courteous, friendly, and helpful service. It’s great to know we were able to fix your problem. We appreciate your trust and look forward to assisting you again!

December 25, 2024

Garritt, Shannon and the service center are the only reason me and my family shop at Buttons More

by humberto11393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Button CDJR responded

Thank you for your heartfelt feedback! We’re honored that Garritt, Shannon, and our service center have earned your trust and loyalty. It means so much to us that they’ve made such a positive impact on you and your family’s experience. We truly value your continued support and look forward to serving you again at Button!

December 25, 2024

The dealership employees were very professional,very nice and extremely knowledgeable. I’m glad I chose Charriot More

by kendunnuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Button CDJR responded

Thank you for your kind words! We’re so glad to hear that our team at Charriot made such a positive impression with their professionalism, friendliness, and knowledge. We're honored that you chose us, and we look forward to continuing to provide you with exceptional service in the future!

December 24, 2024

The people there were real professional and curious. They had to go through a lot of different sizes of lug nuts keys and didn't complain a bit More

by pjpride1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Button CDJR responded

Thank you for your great review! We're so glad to hear that our team provided professional and courteous service. We pride ourselves on tackling every task with a positive attitude and attention to detail. We appreciate your kind words and look forward to assisting you again in the future!

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