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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
547 Reviews

547 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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January 10, 2025

It was ok but I still have some concerns about my car that hasn't been dealt with it's not my service people it's things that the mechanics aren't finding yet my vehicle is still doing the same thing I b More

by nicholedouglas14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

They were so kind and accommodating! We were. Easily transported were we needed to go while we waited. More

by ljewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

This dealership is conveniently located across from the Kokomo Casting plant where I work. I've received excellent service on all of my vehicles here. More

by ralph.mccraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

He did a great job making sure I was taken care of and even worked with on getting my vehicle in to be seen quickly on a different t day when they weren’t able to get it done on the first day More

by lillianlong001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Garrett was very professional , pleasant and accommodating. Out Jeep grand Cherokee was returned in good shape. More

by gasser143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Feeling quite frustrated with Buttons as myself, along with numerous friends and family members, have been given the run around with the service dept. We’ve had to involve managers on more than one occasi More

by jboyce09
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Button CDJR responded

We sincerely apologize that the product didn’t meet your expectations. We value your input and will review internally. Please contact us directly at mike.lupoi@drivechariot.com, and we'll be happy to assist you.

January 07, 2025

It was very Easy to schedule an appointment . fast friendly service great communication. Knowledgeable staff More

by joanna.bultman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Button CDJR responded

Thank you for your wonderful feedback! We’re so glad to hear that scheduling your appointment was easy and that you had a great experience with our fast, friendly service and knowledgeable staff. Clear communication and exceptional service are our priorities, and it’s great to know we met your expectations. We look forward to serving you again in the future!

January 05, 2025

Garritt was extremely helpful as well as friendly! I was a bit skeptical about the diagnosis at first, but Garritt was very helpful with me in terms of understanding the problem and the necessary f More

by kpd310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Button CDJR responded

Thank you for taking the time to share your experience! We’re so glad to hear that Garritt’s helpfulness and friendly demeanor made a positive impression. It’s natural to have questions about a diagnosis, and we’re happy Garritt could provide the clarity and confidence you needed to make your decision. Your comfort and trust mean a lot to us, and we’re here to help anytime you need us. Thank you for choosing us!

January 03, 2025

Kolton and Button Motors have taken good care of me and my jeep when I bring it in for service. They offer many good extras, such as winterizing my vehicle, at a fair price and sometimes free. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Buckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Button CDJR responded

Thank you so much for your kind words! We're thrilled to hear that Kolton and the team at Button have been able to take good care of your Jeep. We always strive to offer excellent service and extra perks like winterizing, so it's great to know that you're appreciating those little touches. Your feedback means a lot to us, and we look forward to continuing to help keep your Jeep running smoothly!

January 03, 2025

Close to home so it is very convenient, and the staff are very friendly and helpful. More

by bginger540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Button CDJR responded

Thank you for your kind review! We're glad to hear that our convenient location and friendly, helpful staff made a positive impression. We always aim to make your experience as easy and enjoyable as possible. We appreciate your feedback and look forward to serving you again!

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