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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
547 Reviews

547 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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January 18, 2025

Happy to get an appointment for oil changes, better than setting in line for a long time. More

by gmdixon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

I appreciate them getting me in and they said they would and getting my car her wrist and back to me on time. They did a great job. More

by jdavidson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Once I pulled up they already knew I was scheduled to come in and had me in and out in no time flat. Loved my service More

by Philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Lechner
January 17, 2025

Good service Got my truck done in a timely manner She kept posted on the progress on my truck. More

by pgreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Belt
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Shannon was most friendly and knowledgeable. Made me Almost feel like I was at a resort, not a service department. I also feel that the whole staff went above and beyond accommodating, my knees More

by ljpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

I had bought my truck there a couple of years ago, and have been super pleased with the service there. As well as the kindness of the employees. More

by madisonjones416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Jada is friendly and courteous. She took great care of me during my visit. As soon as my vehicle service was complete, she was prompt in getting me on my way. More

by steven.meadows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

The people in the service department are great. The sales side of the dealership is OK. More

by downeyjf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Buttons had my car for almost two weeks. It took them a week to get the first part that was needed and then they said I need another part (a battery terminal connector.). It was going to t More

by randgmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garritt Stryker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Button CDJR responded

“Hi Mr. Moore Thank you for sharing your feedback. We're really sorry to hear that your experience did not meet your expectations. We strive to provide excellent service. We would love the opportunity to make things right. Please reach out to us at mike.lupoi@drivechariot.com, and we'll ensure a better experience next time."

January 14, 2025

Erica is a very good employee for button motors she took care of me professionally More

by jegalindo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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