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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
546 Reviews
Call Service Center (765) 553-6861

546 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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December 18, 2024

Great customer service. Very helpful to help resolve issues. Willing to go the extra step to make sure you’re satisfied. More

by Mckinstry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
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Dec 20, 2024 -

Button CDJR responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience and that our team could help resolve your issues. Going the extra step for our customers is what we strive for. We appreciate your support and look forward to serving you again!

December 18, 2024

Disappointed that they didn't cover my windshield that was damaged. Found once driven home . 😢 More

by Melissa Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Carroll
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Jan 02, 2025 -

Button CDJR responded

We’re truly sorry to hear about the windshield and understand how disappointing this must be. We take such concerns seriously, and we apologize for the oversight. It’s our goal to provide thorough service and ensure that all aspects of your vehicle are properly handled. Please reach out to us directly so we can investigate the situation further and discuss how we can assist with the damage. We want to make this right for you, and we appreciate your feedback in helping us improve our service. Please reach out to mike.lupoi@drivechariot.com

December 18, 2024

Found the problem I was having and corrected it in a timely manner very pleased More

by tntmckay87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Button CDJR responded

Thank you for sharing your experience. We're glad we could identify and resolve the issue promptly. Your satisfaction means a lot to us, and we look forward to assisting you again.

December 18, 2024

Jada is great great great great great great great great but this 15 word minimum sucks. If the 15 word minimum is still on here, don’t send me any more surveys More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lupoi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sweeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Henn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Button CDJR responded

Thank you for your feedback! We're glad to hear that Jada provided excellent service. We understand your frustration with the 15-word minimum, and we appreciate your honesty. We will make sure to pass your comments along. If you ever need anything in the future, feel free to reach out!

December 16, 2024

Mari was wonderful! And very helpful with scheduling and getting me in quickly! Thank you button! More

by abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for your great feedback! We're so glad Mari was able to assist you and get you in quickly. We appreciate your kind words and are happy to have been of service. See you again soon!

December 15, 2024

Button Dodge is a great place to get service for your vehicle and is the only place that I will go to for work on my car and truck. Highly recommend this dealership! More

by vpurciful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for your amazing recommendation! We're honored to be your go-to place for vehicle service, and we truly appreciate your trust in us. We're always here to provide the best care for your car and truck!

December 14, 2024

I believe they said about 30 minutes and I ready to leave in about 20min. More

by lavinabontrager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada Critchlow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Button CDJR responded

Hi, thank you for the kind review.

December 14, 2024

Great crew that is incredibly kind, helpful, and knowledgeable. Able to quickly get everything sorted on the phone or in person and always very respectful. Couldn’t ask for better More

by Cao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for your fantastic review! We're thrilled to hear that our crew provided kind, helpful, and knowledgeable service both over the phone and in person. Your kind words inspire us to keep delivering the best experience possible!

December 14, 2024

I appreciate the good service I received. It was done on time and done correctly. More

by jdavidson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for your feedback! We're glad to hear that you received great service and that everything was done on time and correctly. We appreciate your trust and look forward to serving you again!

December 14, 2024

It was a very seamless transaction and I appreciated the service provided when I needed to replace my Jeep that was totaled, More

by lizkmmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Button CDJR responded

We're so sorry to hear about your Jeep, but we're glad we could make the replacement process seamless for you. Thank you for your kind words about our service – we’re here to help whenever you need us!

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